Deal Saver - brought to you by the Charlotte Observer

Several days after Traci Fox visited a small independent resort in the Catskill Mountains, she received an unexpected call from a shoe store. Where did she want it to ship the $400 worth of pricey sneakers that she'd ordered?

The temperature outside the Des Moines Greyhound bus terminal on a February morning fell to a dangerously frigid 17 degrees below zero. But the bus driver who dropped off Ankur Singh and 10 other passengers so that they could wait for a connecting motorcoach, knowing that it would be an hour before the terminal would open, didn't seem to care.

The Transportation Security Administration's surprise announcement that it will allow small knives and previously banned sporting equipment on planes next month was met with concern and confusion from airline passengers and drew strong criticism from airline crew members and law enforcement representatives.

Mary Fahy pays extra for a nonrefundable oceanview room through Expedia, but when she checks in, she's given quarters overlooking the other side of the property. Is she owed a refund?

After Robin Griffith's honeymoon, there's a mysterious $869 charge on her mother's credit card for a flight from Los Angeles to Mexico City. How did it get there, and how can she get rid of it?

Although it may be weeks before the full effects of the government sequester are felt, many travelers say that they're prepared for whatever's coming down the road.

How do you know if hotels have gone too far with fees? When Jay Sorensen complains about them.

Ronnee Schweizer's flight to the Virgin Islands is canceled, and when her online agency issues a refund, part of the money is missing. How does she get it back?

A few minutes after Michele Loftin's recent commuter flight from Sacramento to San Francisco pushed back from the gate, it made an abrupt U-turn and returned to the terminal.

Christopher Elliott
Have a travel problem? Want to avoid vacation hassles? See what Christopher Elliott has to say. The Charlotte native is also National Geographic Traveler's reader advocate, and Travel Troubleshooter is his syndicated consumer column.