Save Money in this Sunday's paper

When Julie returns her Chevy Impala rental to E-Z Rent-A-Car, an employee points out a missing fog light. The cost: $1,166. But it’s not her fault. What should she do now?

James Ould’s airline schedule change means he'll save a bundle on taxes and fees. So why won’t American Airlines see things his way?

Mercedes Revilla reserves two seats on a British Airways flights, but gets assigned different ones. Is she entitled to a refund?

When John Banister’s bid for an upgrade is successful, he thinks he'll be flying home in style. He’s half right.

Stanley Kubacki’s hotel refunds $887 after his stay. But it sends the money to US Airways Vacations, the tour operator through which he booked his reservation. And now the company seems to be keeping the money. Can it do that?

After returning from their Hawaiian vacation, Jessica Gennaoui and her husband discover an unpleasant surprise on their credit card: a $277 charge from Avis. Can this bill be fixed?

Gary Murray’s credit card is declined when he buys an AirTran ticket, but he doesn’t find out until he gets to the gate. How much should he pay for the new ticket?

Even though Linda Troop pays for parking while she’s a guest at an Econo Lodge, she receives a parking ticket from the city of Aurora, Colo. Who has to pay?

Angela Newby books a room at a Ramada Inn, but when the hotel closes, her stay is in limbo. Who should she call?

When Jerry Shepard’s Travelzoo voucher for pet-friendly accommodations doesn’t come through, the resort agrees to extend the offer. Now it won’t honor the voucher. What gives?

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Christopher Elliott
Have a travel problem? Want to avoid vacation hassles? See what Christopher Elliott has to say. The Charlotte native is also National Geographic Traveler's reader advocate, and Travel Troubleshooter is his syndicated consumer column.
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