Save Money in this Sunday's paper

Shortly after Jack and Pat Davies book a river cruise to Ukraine, the country begins to fall apart. Can they get a refund?

After a medical emergency, James Wright uses frequent flier miles to pay for a return flight to the United States from Australia. But now his insurance company is balking at a refund. What can he do to replace the miles?

When Barbara Kaplan checks out of her hotel after suffering an apparent allergic reaction, a manager promises her a refund. So where’s the money?

When Kristen Nordlund’s flight is canceled, she’s promised a refund. But it never arrives. What now?

Thomas Hinrichs’ anniversary plans are derailed by a medical emergency. Can he change the name on his wife’s ticket and take his son to Paris and London, instead?

Bob McIntyre is being billed $383 for a hotel room he never used. Now, both his online travel agent and the hotel are telling him the charges are legit. But are they?

Gladys Martin’s Expedia vacation package is missing two key components. Should she have to pay for its mistake?

When Chad Cleven cancels his Air Canada ticket, he expects a refund in a few weeks. But it never comes. Now the airline wants to keep his money. What’s going on?

Larry Babbin wins lots of frequent flier miles from American Airlines, but the points never appear on his statement. Now the company is giving him the silent treatment. Can these miles be saved?

When Frederick Dintzis returns his rental car to Enterprise, it tells him the car looks fine. But four hours later, all is not well. The underside of his car has been damaged, it claims. It wants him to pay for the repairs. Is that fair?

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Christopher Elliott
Have a travel problem? Want to avoid vacation hassles? See what Christopher Elliott has to say. The Charlotte native is also National Geographic Traveler's reader advocate, and Travel Troubleshooter is his syndicated consumer column.
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