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It’s show time for Charlotte-area merchants

Small Business Saturday and other efforts boost Charlotte-area entrepreneurs during holidays

By Celeste Smith
cesmith@charlotteobserver.com
  • http://media.charlotteobserver.com/smedia/2012/11/19/18/33/1s2Mtt.Em.138.jpeg|213
    Diedra Laird - dlaird@charlotteobserver.com
    Owner Danielle Frye with one of the stuffed animal displays at her children's shoe store, Shoe Zoo, at Davidson Commons in Davidson, N.C. She plans to have customer sales and incentives on the Saturday after Thanksgiving as part of a national initiative called "Small Business Saturday," which encourages people to shop local, independently-owned businesses. DIEDRA LAIRD - dlaird@charlotteobserver.com
  • http://media.charlotteobserver.com/smedia/2012/11/19/18/34/1qtV5M.Em.138.jpeg|356
    COURTESY JANIE JONES - COURTESY OF JANIE JONES
    Janie Jones with Grammy Glass handmade glasswork and unique gifts kicked off the holiday retail season with a high-traffic booth at the Southern Christmas Show. 
  • http://media.charlotteobserver.com/smedia/2012/11/19/18/34/14N3fH.Em.138.jpeg|425
    COURTESY OF NANCY BRADLEY - COURTESY OF NANCY BRADLEY
    Nancy Bradley with RelyLocal Matthews, Mint Hill and Indian Trail
  • http://media.charlotteobserver.com/smedia/2012/11/19/18/33/Upnru.Em.138.jpeg|219
    BLANK CANVAS - BLANK CANVAS
    Harold Jordan and Nicole Blackmon, co owners of Blank Canvas, a men's and women's boutique in South End. BLANK CANVAS
  • http://media.charlotteobserver.com/smedia/2012/11/19/18/33/TjiNC.Em.138.jpeg|193
    JAY PITHWA - JAY PITHWA
    Gingerbread House flavored popcorn at Tastebuds Popcorn, located on North Main Street in Belmont.

More Information

  • Creating your own holiday buzz – all year long

    How can local small businesses claim their piece of the holiday pie and still compete with the big-box retailers throughout the year? Some tips:

    Get involved in your community: Don’t just “show up” on Black Friday or Small Business Saturday and expect shoppers to know you. On Small Business Saturday, for example, Shoe Zoo in Davidson is kicking off a holiday promotion with Charlotte-based Samaritan’s Feet, which will allow customers to purchase specially marked-down athletic shoes to donate to local children in exchange for 25 percent off a future purchase.

    Cash Mob Charlotte only hits businesses that are engaged in community giving and volunteerism, according to organizer Amanda Breeden.

    Team with other small businesses: Some merchants that are members of RelyLocal Matthews, Mint Hill and Indian Trail are celebrating “Plaid Friday” – in recognition of the diversity of small businesses – on the day after Thanksgiving, said community builder Nancy Bradley.

    Be visible at events: Janie Jones of Grammy Glass, her handmade glass beads and jewelry business, snagged a visible booth this year at the 45th annual Southern Christmas Show at the Park Expo and Conference Center. “The more exposure you get, the better it is for business,” she said.

    Use social media: Tastebuds Popcorn, which opened last December on North Main Street in Belmont, credits its popularity to its constant stream on Facebook and Twitter and to keeping its website fresh, general manager Andrea Kropfelder says. The store’s 100-plus flavors – including mac and cheese and Kit Kat candy bar – are featured in photos and savory captions. “If you can get your friends and family and those first loyal customers to share you on their page, that can spread like wildfire.”

    Practice what you preach: For Historic Downtown Concord’s year-round Small Business Saturday effort, organizers hired Dawn Lockavitch Designs in Concord to create its logo.



While Friday is known for the mega-deals served up by malls and big-box retailers, this Saturday is all about local merchants such as Danielle Frye.

At Shoe Zoo, her children’s shoe and accessory boutique in Davidson, customers can get up to half off select styles on Small Business Saturday, the third-annual national campaign that helps local merchants get in on the holiday retail sales season. It’s a campaign involving small businesses throughout the Charlotte region – and one designed to get customers thinking about their entrepreneurial neighbors all year long.

So Frye hopes to get not only new drop-ins at her store, which is designed like a zoo with zebras and giraffes coming out of the wall, but to get these customers to come back, too.

“All your bigger-type stores do their specials on Black Friday,” said Frye, who opened her boutique in August and has high hopes she can create repeat customers with this Saturday’s specials. “With the Small Business Saturday initiative, that’s our time to shine. … and we want to make the most out of that.”

Shop all year

Experts predict a multibillion-dollar retail season this year, through in-store and online sales. Small-business advocates say shopping with community merchants – not just on Saturday and during the holiday season, but year-round – helps boost the local economy.

“Shopping locally is a great way for people to help their friends and neighbors and create jobs and opportunities in the places where they live,” said Gregg Thompson, N.C. director of the National Federation of Independent Business.

Local Cash Mob movements – where shoppers use social media to pick out a local business, then all go at once – have helped support local entrepreneurs. Amanda Breeden, organizer of Cash Mob Charlotte, says shoppers have spent an average of $600 at stops all over town, including The Last Word bookstore in University City, NoDa Brewing Company, The Secret Chocolatier in south Charlotte, Atherton Market in South End and Ecolicious, a shop in Plaza-Midwood featuring eco-friendly products.

After noticing an uptick in local sales during last year’s Small Business Saturday, Historic Downtown Concord extended the promotion to the fourth Saturday of every month, according to Diane Young with the Concord Downtown Development Corporation. Shoppers become eligible for $100 in downtown Concord “money” to spend at retailers, which includes a mix of shops, restaurants and galleries.

Downtown Concord Cash Mob hits on these Saturdays, too, Young said. During the last stop, the mob spent more than $500 at the galleries and museum housed inside the courthouse.

“Society at large is beginning to recognize the benefit of supporting small, locally owned, independently owned businesses,” Young said.

Showtime for locals

In South End, where merchants are finalizing plans to participate in Small Business Saturday, some are getting an early jump on things.

At Blank Canvas, a men’s and women’s boutique, early Friday shoppers will be treated to a stylish breakfast including salmon balls, quiche, fruit juice and water, according to co-owner Nicole Blackmon, who runs the business with Harold Jordan.

She calls it fashionable food that reflects the style of the boutique, which has “Be the Cool” spelled out in fabric on a wall. Accessories include one-of-a-kind bow ties and hats for men, and handbags and dresses for women.

At Shoe Zoo on Saturday, owner Frye hopes to show off what she called the traditional qualities of small shoe stores. At her boutique, little customers’ growing feet are measured and evaluated regularly, for comfortable-fitting shoes.

“You get that hometown flavor” with her place and other locally owned stores, Frye said.

“It’s just nice to have that personal touch. It’s just nice to come in, and everybody knows your name.”

Smith: 704-358-5087 Twitter: @CelesteSmithObs

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