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Thrift stores hoping for end of year boost

Goodwill, Salvation Army see dip in store donations, possibly linked to Hurricane Sandy

  • http://media.charlotteobserver.com/smedia/2012/12/24/17/02/15ydHI.Em.138.jpeg|319
    JOHN D. SIMMONS - jsimmons@charlotteobserver.com
    Soulemane Diaby, left, watches as his brother Bokar Diaby, right, helps Michelle Pettiford, of Charlotte, with clothing she donated Saturday at the Crisis Assistance Ministry. Car after car pulled into the drive through donation drop off station at Crisis Assistance Ministry on Saturday December 22, 2012. Volunteers helped unload and sort the donations. This is the last week donations to charity can be made with tax advantages in 2012. (JOHN D. SIMMONS - jsimmons@charlotteobserver.com)
  • http://media.charlotteobserver.com/smedia/2012/12/24/17/02/1ewMhw.Em.138.jpeg|207
    JOHN D. SIMMONS - jsimmons@charlotteobserver.com
    Volunteers Djiba Kourouma, left, Bokar Diaby, center, and brother Souleymane Diaby, 12, helped unload donations from many cars at the Crisis Assistance Ministry Saturday. Car after car pulled into the drive through donation drop off station at Crisis Assistance Ministry on Saturday December 22, 2012. Volunteers helped unload and sort the donations. This is the last week donations to charity can be made with tax advantages in 2012. (JOHN D. SIMMONS - jsimmons@charlotteobserver.com)
  • http://media.charlotteobserver.com/smedia/2012/12/24/17/02/1mVsH9.Em.138.jpeg|210
    JOHN D. SIMMONS - jsimmons@charlotteobserver.com
    Charlene Bush, a nursing assistant, stopped by the Crisis Assistance Ministry Saturday and donated clothing items. Car after car pulled into the drive through donation drop off station at Crisis Assistance Ministry on Saturday December 22, 2012. Volunteers helped unload and sort the donations. This is the last week donations to charity can be made with tax advantages in 2012. (JOHN D. SIMMONS - jsimmons@charlotteobserver.com)

More Information

  • Full Slideshow
  • List of donors
  • Observer's Giving Guide: How you can help
  • Where to go

    •  Assistance League of Charlotte, one location, charlotte.assistanceleague.org. Accepts furniture, clothing, books, toys, jewelry, household items, electronics, computers, shoes and sports equipment.

    •  Crisis Assistance Ministry Free Store, one location, www.crisisassistance.org. Accepts clothing, new and gently used furniture and other household goods, including mattresses.

    •  Goodwill Industries stores, 22 locations in Charlotte area, as well as about 30 attended drop off locations with trailers. http://bit.ly/YXFr8h. Accepts textiles, shoes, household goods and furniture. Does not accept mattresses or TVs made before 2005.

    •  Habitat for Humanity ReStore, two Charlotte locations, www.charlotterestore.org. Accepts and picks up donations of construction materials, appliances and home decor items.

    •  Salvation Army of Greater Charlotte, five area stores, http://bit.ly/VZxf0N. Accepts household goods, furniture, clothing, toys and unsoiled mattresses.


  • More information

    How to help those in need

    Since 1920, newspaper readers have given to the Empty Stocking Fund to buy needy children Christmas gifts. Send checks to Empty Stocking Fund, P.O. Box 37269, Charlotte NC 28237-7269 or go to charlotteobserver.com/emptystockingfund and use PayPal. For questions about how to help families, call Salvation Army Donor Relations: 704-714-4725. Registration has been closed for families seeking help. Donations so far: $270,019. List of donors, 2A



Charity thrift stores in the region are counting on a year-end spike in donations to overcome a shortfall believed to be linked to an outpouring of support for Hurricane Sandy victims.

While being careful not to criticize donors for sending money and goods to storm recovery efforts, local charity officials say the impact is being felt with a drop in cash donations and empty shelves at thrift stores.

Hardest hit is the Salvation Army’s thrift store division, which recently laid off about a dozen employees due to the drop in donations and one-time expenses associated with the opening of a new store in Pineville. Overall, its thrift store program saw a $40,000 deficit in November, officials said.

Donations to the Salvation Army are down about 30 percent, Maj. Gerald Street estimates. Goodwill says donations are down but didn’t have a specific estimate.

Both the Salvation Army and Goodwill say they’re hoping the donation shortage will be overcome by the spike in donations that always precedes New Year’s Day.

This week is traditionally the busiest of the year for charity thrift stores with New Year’s Eve as the busiest single day, because of the New Year’s Eve deadline for tax deductions. Goodwill Industries has estimated that as much as 5 percent of its donations, or about 30,000 plus items, come during the year’s final week.

Both Goodwill and the Salvation Army say they’ll keep taking donations as long as people are lined up on New Year’s Eve.

“We’re running out of clothes to stock the stores by about Thursday of each week,” said Street, noting he wasn’t sure exactly what was causing the drop. “We’re just not getting enough donations on weekends to process and get on the shelves.”

United Way officials were the first to suggest back in November that gifts for Hurricane Sandy relief were having an impact on local charities. It also cited the Democratic National Convention, which caused some companies to delay their United Way campaigns. At the time, the agency’s annual fund drive was running about $1 million behind.

Holly Cooper of Goodwill Industries of the Southern Piedmont said she believes Hurricane Sandy has hurt its 22 stores, particularly with clothing and shoes. The agency has not had layoffs, she added.

Officials with United Way and Goodwill say it is not their intent to criticize local support for storm victims. In fact, Cooper noted she is from New York State and had 30 friends who lost homes due to the storm.

But, she added, “giving locally helps people in your community.”

In the case of Goodwill, 90 cents of every dollar raised at thrift store sales goes for career development and a jobs program. The latter trains people for industries known to be hiring, including banking and hospitality. So far this year, the program has helped 14,000 people, she said.

The Salvation Army uses money raised at its stores to fund a residential rehab program for men that currently has 112 tenants. It helps an average of 400 people a year.

The program’s funding is based entirely on thrift store sales and a continued decline would jeopardize the center, Street said. “It’s not dire now, but two or three months like this would be,” he said.

Among the city’s other thrift stores:

• Crisis Assistance Ministry’s Free Store at 500-A Spratt St. takes donations of household goods, which it then gives to struggling families at no charge. It also runs a furniture bank that is one of the few nonprofits – along with the Salvation Army – that takes unsoiled mattresses to be cleaned and redistributed.

• The Assistance League of Charlotte Thrift Shop at 3600 South Tryon St. uses proceeds from donated items to fund a scholarship, free school uniform and snack programs for low-income students, and Mecklenburg County Teen Court.

• Habitat for Humanity ReStore, with locations at 1133 North Wendover Rd. and 3326 Wilkinson Blvd., takes donated construction materials, appliances and home-decor items to fund its mission to build and repair homes for low income families.

Price: 704-358-5245

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