The State Auditor released a scathing audit Wednesday questioning whether North Carolinas new Medicaid claims system, the priciest contract in the history of state government, will be ready to go live in 40 days as scheduled.
The audit found a host of problems: The state Department of Health and Human Services did not provide adequate oversight during the testing. Hundreds of critical tests have not been done or have failed. An independent overseer did no independent work. The system, known as NCTracks, has no criteria to determine whether it should go live July 1.
In the dry language of auditing and accounting, the report practically shouts that a shipwreck may be ahead.
If user acceptance testing is accepted without addressing these issues, a high risk exists that critical NCTracks functions could have major errors on go-live, the audit said.
That could lead to a delay in getting federal approval for the system, which could cost the state millions in federal dollars.
The system processes more than 88 million claims a year from hospitals, doctors, pharmacies and other health care providers.
EDS, as it was known before being acquired by Hewlett Packard, has been processing the claims since 1988. In 2004, the state awarded the contract to another company, but that one was quickly canceled. The contract was then awarded to CSC, a company in Northern Virginia.
The Charlotte Observer welcomes your comments on news of the day. The more voices engaged in conversation, the better for us all, but do keep it civil. Please refrain from profanity, obscenity, spam, name-calling or attacking others for their views.
Have a news tip? You can send it to a local news editor; email firstname.lastname@example.org to send us your tip - or - consider joining the Public Insight Network and become a source for The Charlotte Observer.Read moreRead less