At Novant Health, we are proud of our commitment to serve our communities, as well as our not-for-profit heritage.
As a tax-exempt organization, we have a responsibility to provide a tangible benefit to our communities and NovantHealth earns our tax exemptions every day. Anyone who comes through our hospital doors is treated regardless of their ability to pay and unlike other businesses, what we are paid for our services is determined by insurers and the government. The tax refund we receive in North Carolina helps Novant Health continue its mission to provide critical services to our communities—all without concern for a patient’s ability to pay.
Novant Health and our hospitals are not like other businesses. We operate with the expectation that we will be open twenty-four hours a day, seven days a week, 365 days a year to provide services that our communities need—whether we are paid for those services or not. We run our business with a small operating margin, we lose money on approximately two-thirds of our business and we cannot simply raise our prices to offset the many cuts we are facing today including continuing cuts from the Affordable Care Act and federal deficit reduction.
In 2012, Novant Health received a tax refund of approximately $21 million. In the same year, we provided $546 million in community benefit including $123 million in direct charity care to the poor and uninsured.
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