LOS ANGELES Three million Time Warner Cable customers in New York, Los Angeles and Dallas lost access to CBS programming in a fee dispute Friday, threatening their ability to watch popular shows like Under the Dome or see Tiger Woods pursue his 8th win at the Firestone Country Club.
About 2.5 million Time Warner Cable customers, including those in North Carolina, also lost access to Showtime, the premium channel that carries shows such as Dexter. TMC, FLIX and Smithsonian channels all owned by CBS Corp. also went dark.
In its message to subscribers, Time Warner Cable said it would replace the lost programming with shows from Starz Kids and Family temporarily.
The nations second largest cable operator said that CBS refused to have productive negotiations, which were repeatedly extended after their previous deal expired at the end of June.
The move happens as Charlotte-area programming from local CBS affiliate WBTV went dark starting Thursday on satellite TV provider DISH Network.
As Time Warner Cables blackout stretched past a couple of hours on Friday, it appeared consumers would be caught in the crossfire for some time.
Its become clear that no matter how much time we give them, theyre not willing to come to reasonable terms, Time Warner Cable said.
Multiple stations that carry CBS programming in New York and Los Angeles were replaced around 2:15 p.m. Pacific time with a message from Time Warner Cable saying that CBS had demanded an outrageous increase in the fees it demands to carry its TV stations signals.
CBS said it regretted Time Warner Cables decision, calling it ill-advised. The broadcaster said it asked for an extension, but that Time Warner Cable didnt agree to it.
Most of the cable subscribers affected live in New York, Los Angeles and Dallas, but customers in other markets also lost signals.
The fight centers on the rising fees that TV station owners like CBS charge cable and satellite companies to retransmit their content. Research firm SNL Kagan estimates retransmission fees will reach $3 billion industrywide this year and double to $6 billion by 2018.
SNL Kagan analyst Robin Flynn said that figure could be revised upward soon as TV station groups merge to gain leverage at the bargaining table. For example, Tribune Co. announced plans to buy Local TV to form a group of 42 TV stations last month.
Earning revenue from pay TV subscribers is crucial to CBSs growth prospects, analysts say. Even though CBS sends its signal out over the airwaves for free to anyone with an antenna, about 85 percent of its viewers watch TV through a pay TV provider. Such fees ensure the company is not so reliant on advertising dollars, which rise and fall with the economy.
Meanwhile, Time Warner Cable is fighting to hold the line on costs as it struggles to keep subscribers. It lost 191,000 cable TV subscribers in the most recent quarter, ending with 11.7 million at the end of June. Observer staff contributed.
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