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Union Power warns of phone scam

MONROE Union Power officials are warning customers of an ongoing scam, in which callers attempt to bilk victims over a threat of cutting off electricity service.

It is the same scam that South Carolina utility officials issued a warning about last week.

According to Union Power officials, customers are told over the phone that their power will be cut off if they don’t immediately pay their bill. In some cases, customers are told to make a payment through a third-party pay system or by obtaining a prepaid debit card and then providing the scammers with numbers on those cards.

There have been other cases, authorities say, in which scammers tell customers they have unpaid credit card bills or traffic tickets, and the callers threaten legal action if victims don’t pay immediately.

Union Power officials provide these tips to customers if they receive such calls:

Hang up and then call back the company in question, using the phone number from your bill (not the number provided by the scammer).

Never give your credit card number or other personal information over the phone.

Union Power customers should contact the company and report the incident. Customers will be able to talk to service representatives who will inform customers of any problems with their bills.

Don’t trust caller ID to know where a call is coming from. Scammers can use Internet technology to deceive victims of where they are calling from.

Union Power’s phone numbers are 704-289-3145 or 800-922-6840. The Stanly County number is 704-485-3335.

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