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Harsh winter puts small businesses out in the cold

By Joyce M. Rosenberg
Associated Press
  • http://media.charlotteobserver.com/smedia/2014/02/23/20/22/QUKeD.Em.138.jpeg|266
    Diedra Laird - dlaird@charlotteobserver.com
    Snow in Charlotte in the days leading up to Valentine’s Day hurt small businesses.
  • http://media.charlotteobserver.com/smedia/2014/02/23/20/22/10cMwp.Em.138.jpeg|209
    Diedra Laird - dlaird@charlotteobserver.com
    Small businesses have suffered this winter with heavy snow, ice and freezing temperatures. Revenue at stores and restaurants plunged as customers stayed home, hurting cash flows that often are tighter at smallerbusinesses than larger companies. The Charlotte-area snowstorm earlier this month came at an especially bad time for retailers of flowers, chocolates and cards, who depended on Valentine’s day as the first shopping rush following the Christmas shopping season. Mitchell Kearney enjoys free hot chocolate at Paper Skyscraper, 330 East Blvd.
  • http://media.charlotteobserver.com/smedia/2014/02/23/20/22/NHAmH.Em.138.jpeg|198
    Diedra Laird - dlaird@charlotteobserver.com
    Unusual snowstorms in the Charlotte region have hurt small businesses, especially those that depended on Valentine’s Day shoppers. Revenue at stores and restaurants plunged as customers stayed home, hurting cash flows that often are tighter at smaller businesses than larger companies. Here, Jake Morris (back) and David Stokes look for Valentines Day cards for their mothers at Paper Skyscraper, 330 East Blvd.
  • http://media.charlotteobserver.com/smedia/2014/02/23/20/22/b9i55.Em.138.jpeg|384
    Charles Rex Arbogast - AP
    A.J. Hitmar, a dog walker for Dogs Deserve It, a pet walking, boarding and sitting company, walks Helio in Chicago earlier this month. Lauren Pietrocarlo, owner of Dogs Deserve It, has had to either shut down or cut back on several days this winter because it was too cold for the dogs and the walkers to be on the street. She estimates she has lost between $10,000 and $18,000 this winter.
  • http://media.charlotteobserver.com/smedia/2014/02/23/20/22/1r8xl0.Em.138.jpeg|384
    Charles Rex Arbogast - AP

NEW YORK When the wind chill in Chicago hit minus 40 on Jan. 6, Dogs Deserve It shut down. It was too cold outside for the dog walking service’s four-legged clients and its employees.

Owner Lauren Pietrocarlo estimates this winter’s harsh weather will cost her small business between $10,000 and $18,000.

“We can’t afford to hire or give raises. Bonuses are being deferred for a couple of months,” Pietrocarlo says. “It’s a huge thing losing that much.”

Small businesses have suffered this winter with heavy snow, ice and freezing temperatures. Revenue at stores and restaurants plunged as customers stayed home, hurting cash flows that often are tighter at smaller businesses than larger companies. In some areas, the weather has been unusually severe, worsening its toll.

The Charlotte-area snowstorm earlier this month came at an especially bad time for retailers of flowers, chocolates and cards, who depended on Valentine’s Day as the first shopping rush after the Christmas shopping season. Because of the weather and slick streets, shoppers couldn’t get to stores, and trucks couldn’t make deliveries.

Chris Auger, general manager for the Salsarita’s Fresh Cantina in uptown’s Latta Arcade, said the snow cost his restaurant business that week as companies, such as Bank of America, Duke Energy and Wells Fargo, canceled catering orders.

“It impacted us quite a lot,” he said.

This has been the snowiest winter nationally in four years and the coldest in three years, costing businesses of all sizes and their employees an estimated $15 billion that can’t be made up, according to research from Planalytics, which analyzes the economic impact of weather. That includes money for restaurant meals and entertainment, employee wages and canceled trips. It is a small amount compared to the gross domestic product of $16 trillion, but it’s significant for companies hurt by the weather, says Evan Gold, a senior vice president at Planalytics.

“We are really talking about a fraction of a percentage point, but in the current environment, every dollar counts,” Gold says.

Even Pietrocarlo, who is used to rough winters, is hurting. Closing Dogs Deserve It for one day cost her about $4,000. On other frigid days, customers opted for shorter, less expensive walks. She dipped into company savings to meet payroll and pay other bills, is paying herself less and plans to hold off on new hires, raises and bonuses.

Two storms in Atlanta forced Shaun Curtis to close Buffalo’s Cafe for four days. It was too dangerous for his customers or employees to venture to his suburban Loganville restaurant, which serves chicken wings, burgers and salads.

The first storm couldn’t have come at a worse time: Super Bowl week.

“This is our Holy Grail, our top sales week,” Curtis says. “To lose two days in the middle of the week like that – it’s frustrating.”

He lost $11,500 in revenue and $1,500 for food that had to be discarded. Curtis, whose annual revenue about $1.6 million, is making up the losses out of the restaurant’s savings.

Revenue is down as much as 30 percent this winter at Alternative Bodyworks, an acupuncture, yoga and massage salon in Bloomfield, N.J. A series of storms dumped more than 58 inches of snow in the area, compared to an average 28.5 inches a year the past three decades, according to the National Weather Service. Clients canceled as each storm approached, says owner Frank Giordano.

But sales aren’t the only victim of the bitter weather. Severe cold and snow is ruining or delaying shipments.

Jenny Brown was stunned when bottles holding her non-alcoholic beer for dogs shattered. Brown, whose company 3 Busy Dogs is in Seattle, has Bowser Beer shipped from Florida by truck. A rare southern freeze cost her about $1,000.

“It doesn’t sound like much money,” Brown says. “But for a small business, it is.”

Observer archives contributed to this story.

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