Save Money in this Sunday's paper

comments

Time Warner Cable problems reported again

Some customers of Time Warner Cable reported Internet-related problems for a second straight day.

A little more than 24 hours after a nationwide outage knocked out Internet service to millions of Time Warner Cable customers, there were reports Thursday morning of service problems affecting some Internet-related programs.

Time Warner Cable’s website showed the number of complaints in Charlotte, Raleigh and cities elsewhere across the country spiked around 10:30 a.m. Social media reports from customers indicate the problems were confined to Microsoft programs, such as Outlook.

Two employees of the Charlotte-Mecklenburg Schools, which uses Microsoft Outlook for its emails, reported having problems sending and receiving messages starting about 10:30 a.m.

Another Charlotte resident contacted the Observer and said his access to Outlook had been affected, and he said another friend of his was having the same problems.

Also affected, according to Twitter traffic, Time Warner Cable customers using the Xbox game console.

Time Warner Cable said Wednesday’s outage began during a routine maintenance operation. There was no immediate comment from the company.

Lyttle: 704-358-6107; Twitter: @slyttle
Hide Comments

This affects comments on all stories.

Cancel OK

The Charlotte Observer welcomes your comments on news of the day. The more voices engaged in conversation, the better for us all, but do keep it civil. Please refrain from profanity, obscenity, spam, name-calling or attacking others for their views.

Have a news tip? You can send it to a local news editor; email local@charlotteobserver.com to send us your tip - or - consider joining the Public Insight Network and become a source for The Charlotte Observer.

  Read more



Hide Comments

This affects comments on all stories.

Cancel OK

The Charlotte Observer welcomes your comments on news of the day. The more voices engaged in conversation, the better for us all, but do keep it civil. Please refrain from profanity, obscenity, spam, name-calling or attacking others for their views.

Have a news tip? You can send it to a local news editor; email local@charlotteobserver.com to send us your tip - or - consider joining the Public Insight Network and become a source for The Charlotte Observer.

  Read more


Quick Job Search
Salary Databases
Your 2 Cents
Share your opinion with our Partners
Learn More
CharlotteObserver.com