Deal Saver - brought to you by the Charlotte Observer
Do you really know what your customers want?
By Jennie Wong | Special to The Observer | May 6, 2013

Do your research and spend time with your customers to learn what they’ll buy, columnist Jennie Wong says.

Are you a good manager? Take the quiz
By Jennie Wong | April 23, 2013

Think of a specific person who reports to you and honestly answer the following true-or-false questions based on your behavior over the past 2 weeks.

Do good: Here’s how to pick the right charity for your business
By Jennie Wong | April 12, 2013

Giving back. Paying it forward. Getting involved in your community. If you’re a business owner who is thinking about partnering with a worthy cause, I applaud your altruism.

Know how to charge what you’re worth
By Jennie Wong | March 26, 2013

Whether you’re grappling with this issue because you’re about to launch a new business or because you have a sneaking suspicion that you need to tweak your pricing for an existing business, here are some helpful questions to guide you to an answer that’s right for your business.

How to handle an angry customer
By Jennie Wong | March 12, 2013

Something has gone wrong with one of your customers. How do you deal?

There’s no place to work like home
By Jennie Wong | February 26, 2013

Working from home has become more and more common as technology improves, making the idea of going into an office seem almost quaint.

How to find the right business partner
By Jennie Wong | February 12, 2013
GNC6POTVF.3

Connecting with the right match takes research – and risk.

What to do when customers don’t pay
By Jennie Wong | January 29, 2013

There are few things that can cause more stress to a small business owner, or any business owner, than a customer who doesn’t pay as agreed.

Think your business is too small to get hacked? Think again
By Jennie Wong | January 15, 2013

You’ve heard of Tupperware parties and maybe even Botox parties, but have you ever heard of an Internet safety party?

How to let go of your worst customers
By Jennie Wong | January 1, 2013

You may want to make a fresh start in the new year by following this five-step process for ‘firing’ your worst customer.

Next Page »
COLUMNISTS »
Jennie Wong
Jennie Wong
Jennie Wong, Ph.D., is a syndicated business writer, author of the e-book "Ask the Mompreneur," and founder of the social media website CartCentric.com.
Blog: Ask the Mompreneur
E-mail Jennie