Fortunately, the vast majority fall into the first category. We never hear from homeowners in those communities, since they are generally satisfied with their HOAs and have no reason to complain. If your board falls into one of the latter two categories, there are several things you can do. After writing this column, I realized that some of my suggestions were very similar to the ones that Donna DiMaggio Berger recommended for newly elected board members in our column on June 14, which can be found at charlotteobserver.com/home.
If you have concerns or questions, you should attend the meeting with an open mind – there may be issues or facts the board is aware of but you are not. Don’t assume your perspective or version of the facts is the only one. Also keep in mind that there are some issues on which the board should not or cannot disclose all of the facts due to privacy or legal concerns.
You must read your bylaws and follow the procedures exactly – typically, the board is required to call a special meeting if a stated percentage of the owners request one – usually 10 or 20 percent. The members can take whatever action the governing documents allow them to, including voting to remove some or all of the directors from office (which usually requires two-thirds of the vote of all members).