Are appliances breaking down faster?

02/05/2014 10:33 AM

02/05/2014 10:34 AM

In case you’ve wondered lately while kicking and swearing at a less-than-stellar appliances, our household machines aren’t breaking down faster.

Repair rates for most products in a recent survey are similar to results from a 2010 survey, says Cassie Eberle at Consumer Reports.

And some products are breaking less often, Eberle says. Laptops had a repair rate of 24 percent in 2013, down from 36 percent in 2010.

Warranties don’t improve satisfaction. People who had service contracts or extended warranties weren’t any happier with their repairs, Consumer Reports says.

Actually, they were more likely to have had repairs done incorrectly the first time around than people without those contracts, and they waited at least two weeks for repairs.

Entertainment Videos

Join the Discussion

Charlotte Observer is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere on the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

Terms of Service