Travel

March 14, 2014 12:00 AM

He canceled his airline ticket... but didn’t get the refund

When Chad Cleven cancels his Air Canada ticket, he expects a refund in a few weeks. But it never comes. Now the airline wants to keep his money. What’s going on?

Related content

Comments

Videos

More Videos

Yosemite waterfalls roar thanks to huge snowpack 01:07

Yosemite waterfalls roar thanks to huge snowpack

Happy 100th birthday, National Parks Service 01:02

Happy 100th birthday, National Parks Service

New 'in-line baggage screening system' at Charlotte Douglas 01:00

New 'in-line baggage screening system' at Charlotte Douglas

Death Valley wildflower bloom is best in a decade, officials say 02:58

Death Valley wildflower bloom is best in a decade, officials say

Golfboards are newest rage on Myrtle Beach links 01:34

Golfboards are newest rage on Myrtle Beach links

Wade Carpenter's Iceland Trip 00:10

Wade Carpenter's Iceland Trip

Charlotte Observer Alumni Reminisce 05:10

Charlotte Observer Alumni Reminisce

Hornets Jeremy Lin prepares for NBA playoff game 01:42

Hornets Jeremy Lin prepares for NBA playoff game

Hornets Michael Kidd-Gilchrist practices after shoulder surgery 00:27

Hornets Michael Kidd-Gilchrist practices after shoulder surgery

Charlotte Hornets Kemba Walker ready for Game 5 against Miami 01:28

Charlotte Hornets Kemba Walker ready for Game 5 against Miami

Team USA counts down to Summer Olympics in Rio 01:40

Team USA counts down to Summer Olympics in Rio

Marvin Williams, Courtney Lee react to Hornets Game 5 win in Miami 05:56

Marvin Williams, Courtney Lee react to Hornets Game 5 win in Miami

Share Video

Editor's Choice Videos