As the carriage circled the hill, Billy glanced back at Lionel Chadwick, the coachman at Ballyfin manor, as if to say, “I’m ready, old son. What about you?”
“Chirrup,” clucked Chadwick, twitching the reins, the answer he always gives when they reach this spot in the road, in sight of the Slieve Bloom Mountains, in central Ireland’s horse country.
Until that moment, Billy had been clopping leisurely through the woods and beside the lake. Now he took off like a steeplechaser over a fence, galloping uphill with the carriage swaying behind.
“Come round, Billy, come round, that’s a good fella,” said Chadwick, guiding the horse to a half-turn stop so the passengers, out for an introductory tour of the 680-acre estate, could get a good look at the manor house where they’d be spending the next four days.
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“It’s a picturesque setting, so it is,” Chadwick said, gazing down at the late-Georgian manor set on a swath of green lawn on a lakeside slope. A neo-classic pile with a creamy-gray sandstone facade, wide front steps and an entrance tall enough to admit a horse and rider, Ballyfin was built in 1826 by Sir Charles Coote. Designed to impress, it succeeded beyond his wildest dreams. And it still does, especially since 2011, when the restored property opened as a boutique hotel.
Recent guests to Ballyfin have been lavish with accolades, praising the manor on personal blogs and newsletters and recommending it on travel sites. Hotel reviewers lucky enough to have stayed in one of the house’s 15 named, uniquely furnished bedrooms have done the same, calling Ballyfin Ireland’s finest luxury inn.
Not only did the owners – Chicago residents Fred and Kay Krehbiel – spend seven years and millions restoring the 35,000-square-foot house, but they duplicated the original interiors with period and reproduction furnishings, and original colors and wall coverings.
They filled the 80-foot-long library’s shelves with antique books, topped original fireplace mantels with gold candelabra and installed Empire mirrors. The home is as much a masterpiece as are the paintings hung over fireplaces, Sheraton chests and game tables.
Grand it is. But Ballyfin is no stuffy six-star hotel managed by a corporation and run by a martinet of a manager. The staff is certainly well-trained. But there are no career hoteliers on staff, no bellboys standing stiffly, eyes averted, and no maids in starched caps murmuring “Yes ma’am,” and “No, ma’am.”
And after visiting, I’m inclined to think that the outpouring of easy superlatives – spectacular, opulent, sumptuous, refined, magnificent, elegant, heavenly, breathtaking and all the rest – have missed the real secret of Ballyfin’s success.
According to managing director Jim Reynolds, the Krehbiels restored Ballyfin as if it were “a private home, where guests would feel like friends invited down for a weekend.” The house would be luxurious but low-key, where you could wander through the library, read a book beside the fireplace, settle in any quiet corner to answer emails; or explore the estate – called by its Anglo-Norman name, a “desmesne” – on your own.
The secret – whether intentional or not – was building a staff from a pool of local people, native Irish (for the most part), who know the neighborhood and culture. As they brought color and character to their jobs, they made Ballyfin come alive. Listening to my fellow guests gush about this or that staff member, it was obvious that those brief but personal connections were as memorable as the exceptional cuisine or the silk-draped four-poster beds.
The fellows on staff – “lads,” as they say, Lionel, Glen, Declan, Brian and the rest – were never too busy to find a map, suggest a pub, find the photo albums documenting every step of the manor’s restoration, show the way to the kitchen garden, or stop for a chat if – and only if – I initiated it. When I asked about the mid-19th-century years when Ballyfin was a private boys’ boarding school, operating on a shoestring, they made me feel the loneliness and the high jinks.
Some staff duties seemed to be shared, not because Ballyfin is short-staffed, but because the lads jump in when needed to help each other out. Lionel Chadwick, who is, in fact, the head butler, in charge of the rest of the lads, plays coachman because it’s his wife’s family who owns Billy: He knows the horses and rig better than anyone.
When I headed down to the trap and skeet range, to try my hand at breaking clay pigeons, Chadwick surprised me by showing up with a huge smile, wearing khakis, a shooting vest and a rakish “Irish flat cap.” He and Glen Brophy, both experienced bird shooters, act as guides and guards, carrying boxes of shells and shotguns, coaching beginners and monitoring gun safety.
Inspecting the house and its treasures will surely test your powers of observation. Only photos can help recall the vases, gold-leaf candelabra, Chinese porcelain, bronze statuary, decorative plaster-work, inlaid wood floors and the original Roman mosaic floor imported from Italy, the stained glass dome, crystal chandeliers, Italian marble pillars, Empire mirrors, Regency clocks and an array of paintings by Irish artists.
Your Ballyfin visit will be short; spend it on the estate. There are lake fishing from the banks or in the rowboat; cycling on the estate’s 10 miles of roads; exercising in the workout room; swimming laps in the indoor pool; exploring the stone grotto and the rock garden; investigating the 4-acre kitchen garden, where every cool-weather vegetable flourishes; shooting clay pigeons; and riding horseback. In three or four days you can do it all.