The fitting room is coming home. Online retailers that sell jeans, eyeglasses and shoes are shipping their products to customers for free to try on at home before buying them.
It’s a way for newer online brands to hook potential customers. A credit card is needed, but nothing is charged unless the items aren’t returned on time. The limit for how long you can keep items is usually about a week. Shipping is free both ways and there’s no obligation to buy anything.
Online retailers say it works for busy professionals who can’t make it to a store. “Our customers tend to have more money than time,” says Rob Wright, the founder of Bungalow Clothing, which sells high-end women’s clothing online and ships boxes of clothes for free for 10 days. Wright says customers like trying on items at home because they can see whether they match with the jackets or shoes they already have in their closet.
If you plan to try out one of these retailers, make sure you read the rules carefully first. You don’t want to keep items for longer than allowed and pay for stuff you don’t want. And if you damage an item, you'll pay for it.
When asked to enter a card number, use a credit card instead of a debit card. Some of the sites will put a hold of different amounts on your account, which is later removed, to verify that your card works. You don’t want that hold to potentially bounce a check against your checking account.
Here are some of the companies that offer free home try-on programs:
Bungalow Clothing, which sells everything from $200 jeans to $700 leather jackets, lets you text the company when you’re ready to ship the box back and they'll arrange for FedEx to pick it up.
Women can try bras at home, too. True & Co., which sells bras that average around $25, allows women to try up to five at home for five days.
Rivet & Sway, which sells $169 glasses for women only, has a similar home try-on program. Made Eyewear makes the process a bit simpler, sending out glasses with the prescription you need, so you can keep the ones you want right then and send the rest back. Made Eyewear’s glasses start at $84.