Bank of America said Monday afternoon that its customers were no longer being shut out of their accounts online.
The Charlotte-based bank said the problem was a glitch “related to an internal issue.” Earlier in the afternoon, the bank posted a notice on its website informing customers that online banking was temporarily unavailable. It also turned to Facebook and Twitter to inform customers that some of them may be experiencing issues accessing online and mobile banking.
Online banking was restored around 2 p.m.
Bank of America is the second-largest U.S. bank. It has 31 million online banking customers and about 16 million mobile-banking customers.
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Some Bank of America customers took to social media Monday to vent their frustrations. “Bank of America nationwide online banking unavailable. Unacceptable,” one Twitter user wrote.