Bank of America initially honored a deaf customer’s request to communicate with her solely via email as she sought a mortgage modification, but then stopped honoring it in the months immediately before it denied the modification, the Minnesota Department of Human Rights said.
Bank of America initially honored a deaf customer’s request to communicate with her solely via email as she sought a mortgage modification, but then stopped honoring it in the months immediately before it denied the modification, the Minnesota Department of Human Rights said. Mark Lennihan AP
Bank of America initially honored a deaf customer’s request to communicate with her solely via email as she sought a mortgage modification, but then stopped honoring it in the months immediately before it denied the modification, the Minnesota Department of Human Rights said. Mark Lennihan AP
Bank Watch

Bank Watch

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Bank of America settles discrimination case involving deaf customer

March 03, 2015 01:00 AM

UPDATED March 03, 2015 10:01 AM

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