Cecily Clark, a digital ambassador for Bank of America, works at the bank’s branch at Trade and Tryon streets in uptown Charlotte on Tuesday, Jan. 26, 2016. The Charlotte-based bank is staffing its branches with the ambassadors, who field questions from customers about how to use its expanding mobile and digital technology.
Cecily Clark, a digital ambassador for Bank of America, works at the bank’s branch at Trade and Tryon streets in uptown Charlotte on Tuesday, Jan. 26, 2016. The Charlotte-based bank is staffing its branches with the ambassadors, who field questions from customers about how to use its expanding mobile and digital technology. MARK HAMES mhames@charlotteobserver.com
Cecily Clark, a digital ambassador for Bank of America, works at the bank’s branch at Trade and Tryon streets in uptown Charlotte on Tuesday, Jan. 26, 2016. The Charlotte-based bank is staffing its branches with the ambassadors, who field questions from customers about how to use its expanding mobile and digital technology. MARK HAMES mhames@charlotteobserver.com
Bank Watch

Bank Watch

News and notes on Charlotte's banks and the financial industry

Questions about BofA’s app? There’s a ‘digital ambassador’ for that

January 26, 2016 06:54 PM

UPDATED January 26, 2016 08:28 PM

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