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Lee, the new head of American Airlines' hub in Charlotte, says employees are the front line when dealing with customers. He started his role several months ago, after longtime American executive Terri Pope retired. John D. Simmons The Charlotte Observer
Lee, the new head of American Airlines' hub in Charlotte, says employees are the front line when dealing with customers. He started his role several months ago, after longtime American executive Terri Pope retired. John D. Simmons The Charlotte Observer
Development

Development

What’s new in commercial and residential real estate in the Charlotte region.

American Airlines will invest in Charlotte’s airport, employees, new hub leader says

August 17, 2017 07:00 AM

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Druid Hills community works to adapt to changes 3:26

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Greenways blanketed in snow 0:47

Greenways blanketed in snow

Wrestling legend Ric Flair is the champion of cheating death 2:34

Wrestling legend Ric Flair is the champion of cheating death

The Nature Boy Ric Flair on his 'woo' 0:44

The Nature Boy Ric Flair on his "woo"

Ric Flair: There's no way I should be alive after some of the stuff I've done 0:56

Ric Flair: There's no way I should be alive after some of the stuff I've done

Snow shuts down schools but hill for sledding was open. 0:53

Snow shuts down schools but hill for sledding was open.

Charlotte Checkers shut fans out of Wednesday's AHL game, for their own safety 1:08

Charlotte Checkers shut fans out of Wednesday's AHL game, for their own safety

The perfect snow to build a snowman 1:37

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Charlotte Hornets coach Steve Clifford: What this team need now to win 0:52

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Ghostwriter of Waller book: 'Baptized into a life of thuggery' 2:30

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  • Druid Hills community works to adapt to changes

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