A 3-year-old girl died after being taken to the hospital from Monkey Joe’s at Windsor Square in Matthews.
Matthews police said someone called 911 about a girl “in distress” at 4:53 p.m. on Saturday. The girl was taken to Novant Health Matthews Medical Center and later died.
Officials have not identified the child or given any details about the cause of her death.
Sunday evening the company told WBTV that the child was “not in distress on an inflatable or engaging in any arcade games.”
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The Matthews location of Monkey Joe’s was closed Sunday and planned to reopen Monday, WSOC reported.
Monkey Joe’s is a play and party area for children. According to the business’ website, trained staff observe all play areas but parents are encouraged to monitor their children at all times. There are separate play areas for children 3 and younger.
On Sunday, Monkey Joe’s released a statement: “We are deeply saddened by the passing of a young child in our facility yesterday. Our thoughts and prayers are with this child’s family and friends during this difficult time.”
Staff writer Jane Pope contributed.