Operators of Charlotte Manor failed to supervise four residents whose violent behavior and drug use endangered the safety of other residents in the northern Charlotte adult care home, according to state records released Monday.
As a result, state officials suspended the home's license last week, noting that residents were in “imminent danger.” All 31 residents were transferred out Thursday and Friday.
The state has announced its intent to revoke the home's license. Owners Maria and Peria Williams of Chula Vista, Calif., have 10 days to respond or the license will be automatically revoked. They could not be reached for comment.
The state report, detailing the Sept. 18 inspection, says the home failed to supervise – or discharge – four residents with multiple physical and mental health problems whose behavior frightened other residents and staff.
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Fifty-eight emergency 911 calls were made from the home between Jan.1 and Sept. 15, the report said. Police investigated 21 “disturbances,” eight “fights” and four alcohol- and drug-related problems.
Several calls involved one man, diagnosed with schizophrenia, morbid obesity and substance abuse. He was described by a staff member as “one of the most physically aggressive” residents in the home.
The staffer said she had seen him stand up out of his wheelchair and strike another resident. In May, the man, who was not named, was charged by police with assaulting a disabled person.
On the night before the September inspection, that resident and his girlfriend “smoked crack in his room” and in the home's television room, and the resident who saw them was afraid to report it, the report said.
Janet Pierce, the home's administrator, told inspectors “she had been trying to discharge (him) for at least 60 days but could not find a placement for him,” the report said.
Police were called at least three times this year in connection with the man's girlfriend, also a resident, who is diagnosed with major depression, Marfan's syndrome and lymphoma in remission.
On different occasions, she was “drunk and disorderly,” got into a “loud argument” with a fellow resident, and accused her boyfriend of sexual assault, but dropped the charges, the report said.
She told inspectors she used crack twice a week and marijuana once a week, the report said.
The third resident, often seen fighting with the first two, was referred to mental health counselors in April for “verbal abuse, hollering, yelling, screaming and angry outbursts,” the report said.
Diagnosed with schizophrenia and “borderline intellectual functioning,” he periodically used a cigarette lighter to burn the walls and “get Jesus out,” the report said.
Pierce told inspectors she was aware of his “longstanding religious delusions” and that he would leave “streaks of black smoke on the walls.” Despite that, she said she had not discharged him because “she did not believe he was physically abusive and was not concerned he will cause a fire, since he focuses on the concrete walls.”
The fourth resident who caused problems was cited by police in August for possession of a crack pipe and for trespassing in the neighborhood, the report said.
Diagnosed with schizophrenia, mild mental retardation, HIV, hepatitis and syphilis, he was described by one staffer as one of the most violent people in the home.
State and county inspectors have documented problems with the McArthur Avenue home since late 2006 when the Williamses took ownership and changed the name from Druid Hills Assisted Living Center to Charlotte Manor.
It had not been fined by the state. But Debi Lee, an ombudsman with Centralina Area Agency on Aging, said it has had problems for some time, partly because it mixes frail elderly residents with younger people who have been released from jail or have a history of homelessness, drug abuse and mental health problems.