Pamela E. Jefsen, Executive Director of Supportive Housing Communities, an agency that has worked tirelessly to get some of Charlotte's most hardcore homeless citizens off the streets and into permanent housing and care.
Pamela E. Jefsen, Executive Director of Supportive Housing Communities, an agency that has worked tirelessly to get some of Charlotte's most hardcore homeless citizens off the streets and into permanent housing and care. David T. Foster III dtfoster@charlotteobserver.com
Pamela E. Jefsen, Executive Director of Supportive Housing Communities, an agency that has worked tirelessly to get some of Charlotte's most hardcore homeless citizens off the streets and into permanent housing and care. David T. Foster III dtfoster@charlotteobserver.com

They made Charlotte better in 2016

December 29, 2016 10:29 PM

UPDATED December 29, 2016 10:55 PM

More Videos

  • Tonya Jameson held at gunpoint by off-duty cop as she picks up new SUV

    Knoxville Police are looking into an officer’s actions after a Charlotte woman said the off-duty officer pulled a gun on her as she changed a license plate on her newly purchased SUV Tonya Jameson, 45, is a former Charlotte Observer reporter and columnist