Terms of Service

Effective Date: 10-30-09

Welcome

Welcome to CharlotteObserver.com®, a news, information and communication service available on the Internet's World Wide Web. The service combines much of The Charlotte Observer newspaper with additional material available only on CharlotteObserver.com. Both The Charlotte Observer and CharlotteObserver.com are affiliates of The McClatchy Company.

Your agreement with CharlotteObserver.com

You understand and agree that, by visiting CharlotteObserver.com and its affiliated sites, you are accepting, without modification, these Terms of Service. If you do not agree with any portion of these Terms of Service, your only option is to discontinue use of CharlotteObserver.com. In agreeing with this Terms of Service, you represent and warrant that you are at least eighteen (18) years of age or otherwise capable of entering into and performing legal agreements. If you are under eighteen (18) then you may only use CharlotteObserver.com with the consent of a parent or legal guardian.

This Terms of Service includes CharlotteObserver.com's Privacy Policy, located here: CharlotteObserver.com Privacy Policy, which is incorporated into this Terms of Service by reference and together with the Terms of Service governs your visit to CharlotteObserver.com. The Privacy Policy explains CharlotteObserver.com's position on information gathering and how it intends to use and share any information it collects. Read the Privacy Policy carefully as you are agreeing to it when you agree to this Terms of Service.

Revisions to Terms of Service

This Terms of Service is subject to revision from time to time by CharlotteObserver.com and your continued use of CharlotteObserver.com means you agree to, without modification, the revised Terms of Service. If you are a registered member of CharlotteObserver.com, you will be notified of material revisions to this Terms of Service via an e-mail message to the e-mail address that you provided at registration or that you have since updated. If you are not a registered member of CharlotteObserver.com, then you can review revisions to this Terms of Service by regularly checking this page. Material revisions to this Terms of Service will be indicated by an updated effective date at the top left corner of this page and by a notice posted on the homepage of CharlotteObserver.com. Whether or not you are a registered member of CharlotteObserver.com, it is your responsibility to remain apprised of any revisions to these Terms of Service and to remain in compliance therewith. Should you object to any such revisions to these Terms of Service or become dissatisfied with CharlotteObserver.com in any way, your only recourse is to immediately terminate your membership and discontinue use of CharlotteObserver.com. Otherwise, continuing to use the membership service and continuing to visit CharlotteObserver.com after the effective date means that you agree to be bound by any and all revisions.

Cost

From time to time, and at CharlotteObserver.com's sole discretion, there may be certain content available via subscription or surcharge, and such content will be clearly marked. Because this is an advertising-supported service, we encourage you to patronize the advertisers that help to make this service possible. Note that currently most news articles remain available for 30 days in the pages of CharlotteObserver.com. The Charlotte Observer's electronic archives may carry a fee per full-text article downloaded.

Registration

Access to some or all of the content, services and features on CharlotteObserver.com may require users to register and become Members of CharlotteObserver.com. In most cases, a print subscription is not necessary to become a Member; however access to certain special content, offers, services and features on CharlotteObserver.com may require users to both subscribe to The Charlotte Observer and to register and become Members of CharlotteObserver.com. If you are a Member of CharlotteObserver.com, you accept responsibility for all activities that occur under your account whether or not you expressly authorize such activities. You are responsible for maintaining the confidentiality of your password and for restricting access to your computer so others may not access CharlotteObserver.com using your username or account in whole or in part. CharlotteObserver.com may terminate membership and deny access to CharlotteObserver.com to any person for any reason in its sole discretion. Additionally and without limiting the generality of the preceding sentence, CharlotteObserver.com may terminate membership and deny access to CharlotteObserver.com to any person who, in CharlotteObserver.com's sole discretion, violates this Terms of Service. Such termination or denial of access shall be in addition to any remedies available to CharlotteObserver.com and The Charlotte Observer in law and equity.

Your use of CharlotteObserver.com

Material published on CharlotteObserver.com, including articles, photos, graphics, bulletin board postings, audio and video clips, trademarks, service marks, and other content ("Content"), is copyrighted by The Charlotte Observer, or by other information providers who have licensed their content for use on CharlotteObserver.com. Additionally, the entire Content of CharlotteObserver.com is protected by copyright as a collective work owned by The Charlotte Observer. You may not reproduce, republish or redistribute Content or any portions thereof, including, without limitation, Content provided by licensors and others, including member-submitted content, without the written consent of the copyright owner.

Subject to the terms and conditions of this Terms of Service, CharlotteObserver.com grants you permission to access CharlotteObserver.com and view the Content solely for your personal, non-commercial use. In addition to viewing Content online, you may electronically store a reasonable portion of CharlotteObserver.com Content for your personal, non-commercial use by making a single electronic copy on your computer's hard drive, or a single copy on a disk or other media or a single copy in printed form. You agree, however, that you will not store or archive a significant portion of the Content or create a database using the Content.

These rules also apply to your use of CharlotteObserver.com:

  1. You will not in any way infringe or misappropriate any of the intellectual property in and to the Content accessible through CharlotteObserver.com. This means you agree not to copy, modify, publish, transmit, create derivative works from, transfer, sell or display the Content, including logos, trademarks or service marks, or otherwise violate the proprietary rights of CharlotteObserver.com or others except as expressly permitted herein.
  2. You will not reuse, republish or otherwise distribute the Content or any modified or altered versions of it, whether over the Internet or otherwise, and whether or not for payment, without the express written permission of The Charlotte Observer or a third-party copyright holder, except that in some cases you may use individual stories that appear on CharlotteObserver.com as specifically designated by the functionality of CharlotteObserver.com (e.g., e-mail a story to a friend or purchase the rights to reproduce a story for other use). In such cases we communicate such rights to you directly in the applicable portion of the Content.
  3. You will cooperate promptly and completely with any reasonable request by The Charlotte Observer related to an investigation of infringement of copyright or other proprietary right.

To obtain permission to reuse or republish The Charlotte Observer copyrighted material in printed formats, please visit http://www.copyright.com and enter "The Charlotte Observer" in the "Get Permission/Find Title" search box. For high-quality photo reprints, please visit our high quality reprints partner.

To obtain permission to reuse or republish any material identified as copyrighted by MCT, please call (800) 374-6550 (U.S.) or (847) 635-6550, or send an e-mail to tmsreprints@permissionsgroup.com, or fax (847) 635-6968.

The Charlotte Observer cannot grant permission to reuse or republish material from other information providers, such as the Associated Press or New York Times News Service. Please contact them directly.

Member-submitted content

Members and other users of CharlotteObserver.com may be able, as dictated by the functionality of CharlotteObserver.com, to submit or to otherwise make available messages, e-mails, photographs, videos and other content for display on CharlotteObserver.com ("Member Content"). You are solely responsible for Member Content, and CharlotteObserver.com acts as a passive conduit for your online distribution and publication of Member Content. Member Content must conform to the guidelines below. Without limiting any of its rights in law and equity, CharlotteObserver.com reserves the right to remove any Member Content for any reason in its sole discretion including any Member Content that it believes may violate these Terms of Service, or any copyright or third-party rights.

By submitting or otherwise making available any Member Content to CharlotteObserver.com, you automatically grant The Charlotte Observer and CharlotteObserver.com a nonexclusive, royalty-free, worldwide, perpetual, irrevocable, sublicensable (through multiple tiers), license to use, modify, copy, distribute, transmit, publicly display, publicly perform, publish, adapt, create derivative works of, distribute, transfer or sell any such content, for any purpose, including commercial purposes and in connection with advertising for the sole benefit of CharlotteObserver.com (collectively, "use"), in any type of media or in any form now known or later developed, without any payment to you. In addition, you automatically waive and give up any claim that any use of such content violates any of your rights, including privacy rights, publicity rights, moral rights or any other right, including the right to approve the way CharlotteObserver.com uses such content. You also grant The Charlotte Observer and CharlotteObserver.com the right to use any material, information, ideas, concepts, know-how, or techniques contained in any communication you provide, submit, or otherwise make available to CharlotteObserver.com or to The Charlotte Observer for any purpose whatsoever, including, without limitation, commercial purposes. By submitting Member Content, you automatically warrant and represent to The Charlotte Observer and CharlotteObserver.com that you are the owner of all intellectual property rights in and to the Member Content or that you otherwise have all sufficient rights to grant the license above. By submitting Member Content, you further warrant and represent that the Member Content infringes no third-party right of privacy, right of publicity, or any other third-party right or proprietary interest.

Digital Millennium Copyright Act ("DMCA")

CharlotteObserver.com respects the copyrights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), the text of which may be found on the U.S. Copyright Office site at http://www.copyright.gov/legislation/dmca.pdf, CharlotteObserver.com will respond expeditiously to notices of alleged copyright infringement that are duly reported to our Designated Copyright Agent identified in the notice below. We will disable and/or terminate the accounts of Users who are repeat infringers.

If you believe that CharlotteObserver.com or any user of CharlotteObserver.com has infringed your copyright, please notify our Copyright Agent and provide the following information.

  1. An identification of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  2. An identification of the material on CharlotteObserver.com that you claim is infringing or is subject to infringing activity that is to be removed or access to which is to be disabled, with enough detail (including without limitation the URL of the material) to allow us to locate the material on our site.
  3. Your name, address, telephone number and e-mail address.
  4. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law.
  5. A statement by you declaring that the above information in your Notice is accurate, made under penalty of perjury, and that you are authorized to act on behalf of the owner of an exclusive copyright interest involved.
  6. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
The Copyright Agent for CharlotteObserver.com is Karole Morgan-Prager, General Counsel, who can be reached at 2100 Q Street, Sacramento, CA 95816, or at kmorgan-prager@mcclatchy.com or at 916-321-1828. You acknowledge that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid.

Online conduct

CharlotteObserver.com encourages a free and open exchange of ideas in a climate of mutual respect. Any action by a user that infringes on another user's right to use and enjoy CharlotteObserver.com is prohibited. CharlotteObserver.com reserves the right, but does not assume any obligation, to monitor your online conduct to enforce these Terms of Use. Specifically, you may not:

  1. Provide any information that is false, misleading or inaccurate.
  2. Use any portion of CharlotteObserver.com for any unlawful purpose or otherwise fail to comply with all applicable domestic and international laws, statutes, ordinances and regulations.
  3. Use any portion of CharlotteObserver.com for uploading, posting, e-mailing, transmitting or otherwise making available Member Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.
  4. Use any portion of CharlotteObserver.com for uploading, posting, e-mailing, transmitting or otherwise making available Member Content that is harmful to minors in any way, harassing, harmful, threatening, abusive, vulgar, obscene, defamatory, libelous, hateful, or racially, ethnically or otherwise objectionable.
  5. Use any portion of CharlotteObserver.com for uploading, posting, e-mailing, transmitting or otherwise making available junk mail, commercial advertisements, or any other form of commercial solicitation.
  6. Attempt to interfere with any other person's use of CharlotteObserver.com.
  7. Misrepresent your identity or impersonate any person.
  8. Hold yourself out as sponsored by, endorsed by, or affiliated with The Charlotte Observer or CharlotteObserver.com.
  9. Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by The Charlotte Observer or CharlotteObserver.com in connection with CharlotteObserver.com.
  10. Use or launch any automated means including spiders, robots, crawlers, scrapers and the like, to download or copy data or content from CharlotteObserver.com.
  11. Distribute any material that contains software viruses or any other computer code, files, or programs that are designed or intended to: (i) disrupt, damage, or limit the functioning of CharlotteObserver.com, any software, hardware, or telecommunications equipment used in connection therewith; or (ii) damage or obtain unauthorized access to any data or other information of any third party.
  12. Take any action that: (i) imposes or may impose, in CharlotteObserver.com's sole discretion, an unreasonable or disproportionately large load on its infrastructure; (ii) interferes or attempts to interfere with the proper working of CharlotteObserver.com; or (iii) disrupts or diminishes the quality of, interferes with the performance of, or impairs the functionality of CharlotteObserver.com.
  13. To register a complaint about another user's conduct, please e-mail online@charlotteobserver.com, or write to Customer Service, CharlotteObserver.com, 600 South Tryon Street Charlotte, NC 28202.

Disclaimer

While CharlotteObserver.com strives for accuracy, it does not warrant or guarantee the accuracy or completeness of any information or database on our service. Nor does CharlotteObserver.com warrant or guarantee that any files available for downloading will be free of defects. Neither The Charlotte Observer nor any of its information providers will be liable in any way to you or to other parties for delays, inaccuracies, errors or omissions in material published in CharlotteObserver.com.

The content, services, and features of CharlotteObserver.com are subject to change without notice. The inclusion of any content, services, and features on CharlotteObserver.com at a particular time does not imply or warrant that these products or services will be available at any time.

While we take reasonable steps to ensure that no viruses, worms, Trojan horses or other destructive properties are present, the entire risk as to the quality and performance of CharlotteObserver.com and the accuracy and completeness of any information is with you.

Opinions, advice and all other information expressed on CharlotteObserver.com forums, comment sections, blogs, and any other area where user-generated Content is displayed, represent the individual's own views and are not necessarily those of CharlotteObserver.com. CharlotteObserver.com does not endorse and is not responsible for statements, advice and opinions made by anyone other than authorized CharlotteObserver.com spokespersons.

Any investment decisions or other actions that users take based on information available on CharlotteObserver.com should first be reviewed by a competent financial adviser or other professional. THE CharlotteObserver.com SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT, OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT OR ANY OTHER SERVICE OR PRODUCT ON OR RELATED TO THE SERVICE (INCLUDING ANY LINK TO ANOTHER WEB SITE OR RESOURCE). In no event will CharlotteObserver.com be liable for (i) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of business profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use CharlotteObserver.com, or any information or services provided on CharlotteObserver.com, even if CharlotteObserver.com has been advised of the possibility of such damages, or (ii) any claim attributable to errors, omissions, or other inaccuracies published on CharlotteObserver.com.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Indemnification

You agree to indemnify, defend and hold harmless CharlotteObserver.com, its affiliates, employees, officers, directors, and agents from and against any and all liability, loss, claims, damages, costs and/or actions (including attorney's fees) based on or arising from any breach by you of your obligations under these Terms of Service. We reserve the right to defend any such claim, and you agree to provide us with such reasonable cooperation and information as we may request.

Jurisdiction

This agreement between CharlotteObserver.com and its users will be governed and interpreted under the laws of the state of NC. Courts located in Mecklenburg County, NC have jurisdiction in any dispute arising from these Terms of Service. In the event that any provision of these Terms of Service is found to be in conflict with the law, such provision shall be restated to reflect the original intent, and all other terms and conditions shall remain in full force and effect.

Arbitration

Any legal controversy or legal claim arising out of or relating to these Terms of Service or CharlotteObserver.com, excluding legal action taken by The Charlotte Observer to obtain an injunction relating to its intellectual property, shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Charlotte, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.

Termination

Notwithstanding any provision of this Terms of Service, CharlotteObserver.com reserves the right, without notice and in its sole discretion, to terminate any or all of the CharlotteObserver.com service and/or your license to use the CharlotteObserver.com service, or to block or prevent future access to and use of CharlotteObserver.com.

Severability

If any provision of these Terms of Service shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining provisions.

Offices

The Charlotte Observer, 600 South Tryon Street Charlotte, NC 28202, 704-358-5000.

Questions and comments about CharlotteObserver.com

We hope you enjoy using CharlotteObserver.com. Questions and comments about the content of CharlotteObserver.com may be sent by e-mail to online@charlotteobserver.com. We try to read all comments sent to us and try to respond to as many as possible. Technical questions regarding your software, your configuration or your connection should be directed to your Internet access provider. CharlotteObserver.com cannot address questions except those specifically about content and services we provide.