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Road, transit, garbage collection and power outage information

Report Icy Road Conditions

Residents should report icy road conditions by calling CharMeck 311. Also, reports of routine icing on City streets can be called in to 704-336-3200. Actual emergencies and accidents should be reported to 911.

Duke Power Outages

To report an outage, call 1-800-PowerOn. To see where there are power outages, visit

Transit and city services

The Charlotte Area Transit System said buses would run on their regular schedule Monday for as long as possible. The Lynx light rail line planned to operate on a regular schedule Monday but riders should check the CATS website for any updates and schedule changes.

Garbage, recyclable and yard waste collection was scheduled to be normal Monday, but the Solid Waste Services department will evaluate roads at noon, and if conditions are worsening, yard waste collection will be suspended to help with the collection of garbage and recyclables.

The city will review collection schedules on Tuesday morning and make a decision about services based on the weather.