A lab technician tests water in the lab at Charlotte Water's Environmental Services Facility.
A lab technician tests water in the lab at Charlotte Water's Environmental Services Facility. Diedra Laird dlaird@charlotteobserver.com
A lab technician tests water in the lab at Charlotte Water's Environmental Services Facility. Diedra Laird dlaird@charlotteobserver.com

How customers rate Charlotte’s water utility

May 20, 2016 06:00 AM