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Back-to-school hotline open

Charlotte-Mecklenburg parents with back-to-school questions can get answers through a new hotline set up by Charlotte-Mecklenburg Schools.

Customer-service representatives are on hand at 980-343-6192 from 8 a.m. to 5 p.m. Monday through Friday. The line will be available through Friday, Sept. 12. Spanish-speaking representatives are also available.

Parents can ask questions on subjects such as the status of transfer requests, the locations of bus stops and whether they should change a child's school following a move. To accommodate parents during the first two days of school, the line will remain open from 5:30 a.m to 7:30 p.m. on Aug. 25 and 26th.