Health & Family

Carolinas HealthCare expands access to Virtual Visit

Carolinas Medical Center, the flagship hospital in Carolinas HealthCare System.
Carolinas Medical Center, the flagship hospital in Carolinas HealthCare System. mhames@charlotteobserver.com

Carolinas HealthCare System has expanded its Virtual Visit service to anyone.

Launched last fall, the service provides live, 24-hour access to medical providers via camera-enabled smart phones, tablets or computers. Until now, it was offered only to patients who had established relationships with doctors in the Carolinas HealthCare network.

Patients can access the service at CarolinasHealthCare.org/VirtualVisit or download the free mobile application from the app store by searching for “Carolinas HealthCare Virtual Visit.” Patients must be in North Carolina at the time of the visit. The cost for each visit is $49. No appointments are necessary, and no insurance information is required.

Virtual visits are appropriate only for minor medical conditions, such as seasonal allergies, bronchitis, influenza and other upper respiratory infections.

Novant Health also offers access to video visits on laptops, tablets or smart phones for established patients. Through MyChart, patients can schedule appointments (sometimes for the same day), read their medical histories, view test results, correspond with medical providers by email, and talk to doctors face-to-face via the Internet.

Garloch: 704-358-5078

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