Eugene “Gene” Woods, a Texas health care executive, was named CEO of Carolinas HealthCare System Thursday, replacing Michael Tarwater, who will retire at the end of June. Here are some of his remarks:
On changes in health care:
This is an industry that’s going through phenomenal change, unprecedented change. The next 10 years will look completely different from the last 30 or 40. … It’s like playing chess on all sides of a Rubik’s cube. You think you’ve got it figured out, and someone twists it and resets the game.…
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My son’s generation is used to the iPhone and can order an Uber and order a pizza and order something from Amazon and have it delivered in an hour. That generation is going to be expecting something different.
On his impressions of Carolinas HealthCare:
One thing was clear from everybody I met … (and that was) commitment to community. That’s one of the commitments I share. … This organization is so very well-prepared for the future.
On his message to employees:
This is not an organization that is broken in any way. Sometimes when you come into an organization, you have to fix things, and that can take a year or can take two years. That’s not this organization. I can actually go out and speak to employees and associates, and I intend to do that, not just in Charlotte, but in the communities we serve in North Carolina and South Carolina. They’ll see me. I’ll get out there and spend some time learning the organization. I want to hear what their aspirations are.
You’ve really got to hear what the culture is. … A lot of leaders come in and say, “This is my agenda.” (I want to find) out what’s on people’s minds and then from there, you shape that agenda.
On becoming chairman of the American Hospital Association next year:
The No. 1 challenge is going to be that we’ll have a new president in the White House, and we’ll have to have a lot of conversations in terms of the direction of health care in this country. … What I’m really excited about is having that conversation from the position of an organization like this. We can share and highlight what’s working well here that other people in the country can learn from.