Note: This week's column was written by Bob Freitag of AmeriClaims, Inc., a firm of public insurance adjusters in Indian Trail that represents individuals, organizations, and businesses after a property disaster.
Your association has just suffered a major disaster, such as a fire, tornado, hurricane or water-damage claim. What should your homeowners’ association (HOA) or condominium owners’ association (COA) do now?
Remember, the HOA’s insurance policy has duties in it that must be followed, as well as conditions the HOA must comply with. Your failure to follow these conditions could result in the claim not being covered in full, or possibly not at all.
Here are the most important steps to take so your association has the best chance of receiving full payment from your insurance company:
This means that once you protect the property from further damage, you should leave the scene just as you found it until your insurance company advises you that it is okay to change it. The insurance company will examine the evidence to determine what caused the loss and whether there are other responsible parties for the damages that have been incurred.
There are many other duties and conditions that your HOA must comply with after a disaster. Should a disaster strike your HOA, you may wish to consider retaining professionals to help you get through the maze of an insurance claim. Look for public insurance adjusters who are members of NAPIA, the National Association of Professional Insurance Adjusters.