Everyday Angels

TSA worker to the rescue in Concord

Many people complain about TSA, but a TSA staffer at Concord Regional Airport was certainly an everyday angel to my wife and me. George Stiff, Charlotte
Many people complain about TSA, but a TSA staffer at Concord Regional Airport was certainly an everyday angel to my wife and me. George Stiff, Charlotte ogaines@charlotteobserver.com

On March 3 at about 6 p.m., my wife and I arrived at the Concord Regional Airport after a long flight. We were looking forward to getting back home to Charlotte.

It was drizzling and getting dark. When I tried my remote clicker to unlock my car, nothing happened. I knew my battery was dead.

I returned to the Allegiant terminal and saw a TSA officer at the door. I told him my problem, and he told me not to worry. He said he’d get someone to help.

After about 30 minutes someone came, gave our car a jump-start and we were on our way home.

Mr. Freddie was the TSA official who offered to help. In chatting with him, I learned he’d served in the Navy for 20 years and been with TSA for 18 years. When he retires, he plans to travel to all 50 states with his wife.

Many people complain about TSA, but this TSA staffer was certainly an everyday angel to my wife and me. I have even sent an e-mail to the airport director telling him of the fine people he has at his airport. George Stiff, Charlotte

Share your story

Did a stranger step in to offer you help out of the blue? Email rwilkerson@charlotteobserver.com. Include name, hometown and daytime number. Or mail Everyday Angels, Charlotte Observer, 600 S. Tryon, Charlotte, NC 28230. Roland Wilkerson

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