A passenger checks in Thursday at an American Airlines counter at Charlotte Douglas International Airport.
A passenger checks in Thursday at an American Airlines counter at Charlotte Douglas International Airport. T. Ortega Gaines ogaines@charlotteobserver.com
A passenger checks in Thursday at an American Airlines counter at Charlotte Douglas International Airport. T. Ortega Gaines ogaines@charlotteobserver.com

American Airlines reaches new contract with passenger service agents

October 01, 2015 04:54 PM