Bank of America initially honored a deaf customer’s request to communicate with her solely via email as she sought a mortgage modification, but then stopped honoring it in the months immediately before it denied the modification, the Minnesota Department of Human Rights said.
Bank of America initially honored a deaf customer’s request to communicate with her solely via email as she sought a mortgage modification, but then stopped honoring it in the months immediately before it denied the modification, the Minnesota Department of Human Rights said. Mark Lennihan AP
Bank of America initially honored a deaf customer’s request to communicate with her solely via email as she sought a mortgage modification, but then stopped honoring it in the months immediately before it denied the modification, the Minnesota Department of Human Rights said. Mark Lennihan AP