Bank Watch

New PNC Bank branch opening soon in Charlotte

PNC Bank said it is adding a new branch in Charlotte, the latest expansion in the city by the Pittsburgh-based company. The new branch, set to open Monday, is at 4475 Randolph Road in Cotswold.
PNC Bank said it is adding a new branch in Charlotte, the latest expansion in the city by the Pittsburgh-based company. The new branch, set to open Monday, is at 4475 Randolph Road in Cotswold.

PNC Bank said its new Charlotte branch will open next week, the latest expansion in the city by the Pittsburgh-based company.

The branch, at 4475 Randolph Road in Cotswold, is set to open Monday. PNC said its design follows the bank’s new approach for branches, which lack traditional teller lines but feature technology allowing customers to perform many banking activities on their own.

It marks the second time PNC has added a branch in Charlotte since it entered the market by acquiring RBC Bank’s Raleigh-based U.S. business in 2012. PNC took over about 17 branches in the Charlotte region from that purchase.

Last year, PNC opened its first branch in Charlotte since the RBC deal. That branch is at 5130 Ballantyne Commons Parkway in Ballantyne.

The latest branches come as the relative newcomer to Charlotte has sought to boost its brand recognition in the city, a highly competitive banking market dominated by giants Bank of America and Wells Fargo.

PNC, part of PNC Financial Services Group, is ninth by deposits in the Charlotte region, according to the most recent federal ranking. That’s up from the regional bank’s previous 12th-place ranking.

Like its competitors, PNC is having to rethink how it designs and staffs branches, as more customers switch to their phones and computers to conduct transactions. In April, PNC described its new “universal” format as intended to enhance sales opportunities in branches, in part by increasing deposits on automated teller machines and mobile devices.

Deon Roberts: 704-358-5248, @DeonERoberts

  Comments