What's In Store

Undercover Boss episode to feature Marco’s Pizza in Huntersville

Casey Lawrence delivers pizzas for a Marco’s Pizza in Kansas.
Casey Lawrence delivers pizzas for a Marco’s Pizza in Kansas. The Wichita Eagle

An episode of Undercover Boss that airs Jan. 29 will feature a Marco’s Pizza in Huntersville.

Undercover Boss is the CBS Emmy-winning reality show that has a company executive disguised and working alongside lower-level employees to experience what business is like from the front lines.

The Huntersville episode has several scenes at the pizzeria at 13024 Eastfield Road. It features a local shift leader named Devin who unknowingly works alongside Marco’s Pizza President and Chief Operating Officer Bryon Stephens.

In the episode, Stephens worked as a Marco’s pizza delivery driver, cashier and pizza maker, and he also loaded trucks late-night at the company’s distribution center in Toledo, Ohio. As a result of his experience, Stephens instituted a new policy requiring all corporate office staff work at least one day a year at a Marco’s store.

The Marco’s Pizza episode airs Jan. 29 at 8 p.m. ET.

“Being on Undercover Boss provided a golden opportunity to get an inside look from the perspective of the employee, the franchisee and the customer. The discoveries I made during the journey were eye-opening,” Stephens said in a statement this week.

During the episode, Marco’s Pizza will also host a live Twitter chat via @MarcosPizza and will respond to conversations using the hashtag #UndercoverBoss.

Marco’s is a fast-casual pizza chain based in Toledo. It claims to be the fastest-growing pizza company in the U.S., with one new pizzeria opening every third day. The chain recently said it is eyeing Charlotte as a market for future growth.

Katherine Peralta: 704-358-5079, @katieperalta

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