Health Care Act

Open enrollment starts Nov. 1. Here’s how to get help in Charlotte

Shaunta Robinson of Charlotte gets help signing up for health insurance from Affordable Car Act navigator Gelila Selassie in 2015. Scenes like this are going to become rarer in 2019, as the Trump Administration is slashing the federal budget for navigators.
Shaunta Robinson of Charlotte gets help signing up for health insurance from Affordable Car Act navigator Gelila Selassie in 2015. Scenes like this are going to become rarer in 2019, as the Trump Administration is slashing the federal budget for navigators. rlahser@charlotteobserver.com

Health insurance navigator Louise Pocock has helped hundreds of Charlotte area residents sign up for health insurance.

“Health insurance is complicated,” Pocock said. That’s why navigators guide people through the enrollment process, explaining how insurance works.

That includes breaking down what medical services are covered and what consumers will pay for their plan, for example, premiums and copays.

“We really go in depth about how health insurance works,” Pocock said.

Navigators don’t choose or recommend plans, but they walk people through the process.

Open enrollment for individual marketplace has been shortened by six weeks. That means appointments with navigators will fill up quickly, Pocock said.

Anyone who plans to meet with a navigator to make appointments or go to the community events soon.

Schedule an appointment

Charlotte residents can schedule appointments with experts on Affordable Care Act marketplace plans by

Calling: 855-733-3711

Visiting: www.getcoveredamerica.org/connector.

Those appointments will be available at locations across the Charlotte area including Bethesda Health Center, Cabarrus Health Alliance, Care Ring Low-Cost Clinic, Central Piedmont Community College, Charlotte Center for Legal Advocacy, Common Heart, Community Care Partners of Greater Mecklenburg, Crisis Assistance Ministry, Free Range Brewing, Goodwill Opportunity Center, Habitat for Humanity, Headlines Barber Shop, International House, Latin American Coalition, McGill Family Medicine, Mecklenburg County Health Department, Mecklenburg and Union counties library locations, Metrolina Association for the Blind, New Beginnings Baptist Church and Southview Recreational Center.

Events

▪ 9 a.m. to 3 p.m. Nov. 4

Children & Family Services Center, 601 East 5th St.

▪ 9 a.m. to 3 p.m. Nov. 18

Renaissance West Community Initiative, 3610 Nobles Ave.

▪ 9 a.m. to 3 p.m. Dec. 9

Children & Family Services Center, 601 East 5th St.

▪ 1 p.m. to 7 p.m. Dec. 15

Billingsley Health Department, 249 Billingsley Road.

Cassie Cope: 704-358-5926, @cassielcope

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