Water service restored after main breaks on Carmel Road

Water service has been restored to a south Charlotte area that was affected Sunday by a water main break that flooded three homes.

Firefighters were forced to use inflatable life rafts to rescue three families.

The break happened before 9 a.m. Sunday in the 3400 block of Carmel Road, between Quail Hollow and Colony roads. Charlotte-Mecklenburg utilities officials said the line was repaired about 10:30 p.m.

“It didn’t wash out the road or anything, but a significant amount of the water ended up at this housing development,” said Charlotte Fire Department Capt. Rob Brisley. No one was injured in the flooding or the evacuation.

The water flooded a nearby cul-de-sac that neighbors told reporters frequently has problems draining during big storms.

Sunday’s break led to muddy water on the street that was knee deep. With nowhere to go, the water collected in yards and on the bottom floors of some houses. The Charlotte-Mecklenburg Utilities Department did not say on Sunday what caused the water main to break.

It took 23 Charlotte firefighters nearly an hour to get some residents to safety from three flooded homes, as rain fell and temperatures hovered in the low 40s. Firefighters went door-to-door in the inflatable raft, transporting neighbors – and their dogs and cats – to safety, Brisley said.

“I was talking to one of the cops, and they said typically (flooding) affects the street, but he’s never seen it where it’s taken over the neighborhood like this,” neighbor Brandon Benson told Time Warner Cable News. “We’ve got beachfront property.”

Firefighters transported utility workers to ensure there were no problems with electric wiring. The utilities department distributed bottled water to homes without water.

Staff writer Steve Lyttle contributed.