Charlotte Area Transit System plans to hold public meetings this month to present its proposal for a five-year countywide service plan.
The public will be invited to comment on the proposal.
CATS began taking public comments last fall to hear from riders and Mecklenburg County residents as it developed a plan.
The staff hosted or attended 31 meetings to collect comments and present information about the proposal and the process for adopting a plan.
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"One of the things we've been hearing from customers is that there is a need for more cross-town connections so people don't have to come downtown for everything," said Jean Leier, a spokesperson for CATS.
"That is one of the key things that we are looking at trying to improve."
A final proposal, which will include input from this month's meetings, is scheduled to be completed in September or October.
The Transit Service Advisory Committee, comprised mostly of CATS riders, will weigh in on the final report.
The Metropolitan Transit Commission is scheduled to consider adopting the final proposal in January 2012.