Virginia DeLong, a Novant Health patient, can contact her doctor directly and access medical records online.
Virginia DeLong, a Novant Health patient, can contact her doctor directly and access medical records online. T. Ortega Gaines ogaines@charlotteobserver.com
Virginia DeLong, a Novant Health patient, can contact her doctor directly and access medical records online. T. Ortega Gaines ogaines@charlotteobserver.com

Why your doctor can’t see you, and why he’s so tired

April 23, 2016 10:40 AM