One guess who’s Charlotte’s most complained-about business
The Story
According to the Better Business Bureau’s year-end report, Time Warner Cable racked up more complaints than any other Charlotte business last year, with 187.
Time Warner Cable tops BBB list for customer complaints in 2014. http://t.co/1eAGMz46pP pic.twitter.com/3PsGJChBOE
— Charlotte Observer (@theobserver) January 15, 2015
The Reviews
Raise your hand if you’ve complained about the cable company. Okay, everybody, put your hands down. Here’s what your fellow complainers have said:
– If you have options other than time warner use them as they are a horrible, horrible, horrible, detestable company that has no regard for customers at all and has some of the worst service on the planet. – Review on the BBB’s website
– There is no way Time Warner Cable could have such a dismal rating such as this. Most of us have given up even complaining anymore and others have just moved on to those dish things. – CharlotteObserver.com commenter
@TWC_Help @TWC Time Warner Cable doesn’t even work on it’s own channels…… — Cole Morse (@Cole_Morse) January 14, 2015
In my new house we have yet to get wifi or cable but I need to before Better Call Saul comes out in February.
— Rachael Noble (@RachaelNoble) January 9, 2015
Other than that cable is useless #pt — Rachael Noble (@RachaelNoble) January 9, 2015
Will never do business with them again “@theobserver: Time Warner Cable tops BBB list for customer complaints in ’14 http://t.co/GXDYYmWl5H”
— Jon Hassell (@jghassell) January 15, 2015
There are few things that I hate more than Time Warner Cable. Their equipment never works!!!! So frustrating. #venting #dobetter
— Lauren Perdue (@LoPerdue) January 14, 2015
There is no company I hate more. RT @Gawker: Major outages for Time Warner Cable nationwide. http://t.co/0Qq8H9Uddg
— Sasaar (@SaSaar) August 27, 2014
C5’s Take
Google Fiber and U-verse, so close but still so far. Sigh.
Photos: Mark Hames / Charlotte Observer
This story was originally published January 16, 2015 at 1:35 AM with the headline "One guess who’s Charlotte’s most complained-about business."