Travel

Asheville’s Latin restaurants and trucks are slowly reopening after Hurricane Helene

Pictures of El Chapala in Asheville’s Biltmore Village, before and after the flooding caused by Hurricane Helene.
Pictures of El Chapala in Asheville’s Biltmore Village, before and after the flooding caused by Hurricane Helene.

Ask any Asheville resident where to get a good taco or burrito, and you’ll soon be flooded with passionate recommendations — many for places that have recently reopened since Hurricane Helene hit Western North Carolina in late September.

“You MUST go to El Mercadito,” Catherine Wright wrote on the Asheville Foodies Facebook group. At the stationary food truck at 1101 Brevard Road, Wright explained, everything is made from scratch, from the tortillas to the salsas.

“It’s like homemade voodoo magic,” she said. She particularly singled out the cabeza (pork cheek), pastor (pork shoulder), pollo (chicken) and carne asada (beef) tacos.

Cabeza (pork cheek), asada (beef) and pastor (pork shoulder) tacos from El Mercadito Food Truck.
Cabeza (pork cheek), asada (beef) and pastor (pork shoulder) tacos from El Mercadito Food Truck. Catherine Wright

Tacos in Woodfin, Mills River, downtown Asheville and Biltmore Village

Other favorite trucks and restaurants mentioned were Mamacita’s Taqueria downtown (“their carnitas tacos are amazing!”), Taqueria Fast in Woodfin (“Best fish tacos!”) and La Rancherita Taqueria Mexicana (“the best quesabirria I’ve found!”) in Mills River. But some restaurants, like El Chapala Mexican Restaurant in Biltmore Village, still face a long road ahead.

Owned by the Palomera family for nearly 20 years, the restaurant has served a blend of Tex Mex and authentic Mexican dishes, from enchiladas verdes to mojarra, a fried fish served whole.

“It’s really just a taste of what you get at your grandma’s house in Mexico,” said Denise Palomera, the daughter of the couple in charge, Saul Palomera and Juanita Ramirez.

The Palomera family in El Chapala before Helene in front of a mural celebrating Saul Palomera’s native region of Tequila Jalisco.
The Palomera family in El Chapala before Helene in front of a mural celebrating Saul Palomera’s native region of Tequila Jalisco. Courtesy of Denise Palomera

Over the years, the family had seen neighboring roads closer to the banks of the Swannanoa River flood. But Palomera said they never imagined that the restaurant would get about 4 feet of water.

“All of the appliances we had were on the floor. Like, fridges were floating,” she recalled. Also destroyed were the restaurant’s booths and tables, which her father had handmade using ceramic tiles from Mexico.

“To see that kind of damage is super discouraging, and my dad, at first, was just kind of ready to give up,” Palomera told CharlotteFive. But soon, he was helping others dig their businesses out of the mud with his small tractor.

Since then, the family, their business neighbors and their staff — most of which are from the same family — have worked tirelessly to reopen.

[HELEN'S RESTAURANT: They bought the town’s oldest restaurant and renovated it. Then Helene destroyed it.]

They’ve also had help from loyal customers. One, Hallie Shinn, not only contacted CharlotteFive to bring attention to El Chapala but also helped the restaurant acquire a set of free tables from a restaurant that had remodeled. Her child, Durant Long has loved El Chapala ever since they moved to the area for college in August 2021, and inspired her to reach out about the restaurant.

“It is, quite literally, a home away from home,” Long said, noting they spent many hours at El Chapala soaking up the “unparalleled” ambiance — not just eating but watching television or studying. Their favorite dish is the chicken mole, though they also highlighted the unlimited chips and in-house salsa bar.

One of El Chapala’s most popular dishes is mojarra, a whole fried fish. Denise Palomera, whose family runs the restaurant, said customers appreciate both the taste and the affordability. “That fish, we could easily raise the amount on it by a few dollars,” she said. “But why would we do that? People love it.”
One of El Chapala’s most popular dishes is mojarra, a whole fried fish. Denise Palomera, whose family runs the restaurant, said customers appreciate both the taste and the affordability. “That fish, we could easily raise the amount on it by a few dollars,” she said. “But why would we do that? People love it.” Denise Palomera

Some former customers, like local hotel staff and construction workers who often came for meals, may be gone for good by the time the restaurant reopens in a few months.

“It is really difficult not having those same dishes, not having the same people,” Palomera said. It’s a reminder, she added, that the customer base and community Biltmore Village shared before Helene has been permanently altered.

The Palomera family has been a crucial part of Asheville’s Latino community and its Mexican food scene for 15 years, even back when there were far fewer taquerias and Hispanic groceries in the area.

Ramirez also has her own store on Tunnel Road in East Asheville, Tienda Doña Juanita, which Palomera said reopened a week after Helene came through. Until El Chapala can reopen, the income from the store — as well as any donations to their GoFundMe — will be crucial for the family and their restaurant staff.

“The more restaurants we have open, the more it welcomes Latino people to come and enjoy Asheville,” Palomera said, adding that it also shows locals and visitors that the city and the region host a diverse variety of international cuisines.

“It’s a big part of the Hispanic community in Asheville,” Long said.

The Palomeras in El Chapala before the storm, with Juanita Ramirez in the foreground and Saul Palomera to the left.
The Palomeras in El Chapala before the storm, with Juanita Ramirez in the foreground and Saul Palomera to the left. Courtesy of Denise Palomera
Sara Murphy
The Charlotte Observer
Sara Murphy is a freelance writer with bylines in The New York Times, The Washington Post, National Geographic, and other outlets. A PhD in 17th century British literature, she also loves the mountains, her two black cats, Mochi and Mini, and K-pop.
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