Local Arts

Haven’t received the ‘Hamilton’ tickets you bought back in August? Here’s the deal.

Bethany Dykstra of Charlotte and Christine Smith-Barker of Davidson wait outside Belk Theater on Aug. 1, when tickets went on sale for the national tour of Broadway’s “Hamilton.” “Hamilton” will come to the Durham Performing Arts Center Nov. 6-Dec. 2.
Bethany Dykstra of Charlotte and Christine Smith-Barker of Davidson wait outside Belk Theater on Aug. 1, when tickets went on sale for the national tour of Broadway’s “Hamilton.” “Hamilton” will come to the Durham Performing Arts Center Nov. 6-Dec. 2. jsimmons@charlotteobserver.com

It’s been almost two months since tens of thousands of theater fans plunked down money to see “Hamilton” at Belk Theater this fall, and most of them are probably wondering: Where the heck are my tickets?

Blumenthal Performing Arts had always planned to delay the distribution of tickets for the 32 upcoming performances of the hotly anticipated hip-hop Broadway musical about the life and death of U.S. founding father Alexander Hamilton; holding off on mailing them out would give staff time to comb through the list of buyers to weed out scalpers and brokers (or people who may have circumvented the four-ticket-per-person limit).

Though Blumenthal President and CEO Tom Gabbard initially said that the process would take “a couple of weeks,” a good deal more time than expected has slipped by. But the wait is almost over.

Tickets began going out to Broadway Lights season subscribers last week, and in an email to the Observer on Tuesday afternoon, the Blumenthal shared a statement that will be posted on its social media channels Wednesday: “(Individual) ’Hamilton’ tickets are being mailed in batches NOW through early October. Patrons with earlier performances will receive their tickets before those with later dates. Everyone should have their tickets by Oct. 10 — except for orders assigned for Will Call pickup.”

Each time a wave of tickets goes out to non-subscribers who purchased individual performances, the Blumenthal said, the customers in that wave will receive an email alert.

The Blumenthal recognizes “Hamilton” fans will want to show off their tickets on social media when they finally arrive in their mailboxes, but warns people to cover the barcodes, since they can be easily copied from a photo and resold.

Meanwhile, as previously reported, 40 orchestra seats will be put up for grabs via a virtual lottery prior to each performance of Charlotte’s fall run of “Hamilton.”

Though specific details aren’t expected until next week, the Blumenthal plans to follow the model used by other cities: Enter two days before the show date (via a special app, one entry per person), and if your name is drawn, you can buy up to two tickets for $10 apiece.

The Blumenthal says tickets also are still being released daily.

The “Hamilton” run begins Wednesday, Oct. 10, and ends Sunday, Nov. 4.

Follow more of our reporting on Everything You Need To Know About "Hamilton" Coming To Charlotte.

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