KCI USA, a subsidiary of the Texas-based medical device company Acelity, is laying off 65 workers this summer at its service center near UNC Charlotte.
In a Worker Adjustment and Retraining Notification Act (WARN) notice filed with the state, KCI said that following an analysis of its business situation that it “must substantially reduce the workforce” at its facility at 10101 Claude Freeman Dr. Ste. 210.
Affected positions range from data support to order fulfillment representatives, according to the WARN.
Workers have been informed of KCI’s plans “to invest in and transform our customer support and experience capabilities,” spokeswoman Maggie Fairchild said in an email.
“Unfortunately, this will result in position eliminations for some of our colleagues in San Antonio and Charlotte in the coming months. While this decision is difficult, it is necessary,” Fairchild said.
KCI will continue to employ more than 30 people in the Charlotte area in a work-from-home capacity, Fairchild said.
The company said it is working with affected employees to offer support, such as career counseling and outplacement services.
“We are communicating with our teams now so that we can maintain transparency and work together through this process,” Fairchild said.
KCI is a subsidiary of the privately held medical device manufacturer Acelity, which has its headquarters in San Antonio. KCI employs nearly 5,000 around the world, according to its website.