Uber will now return packages for you in these NC cities. Here’s how it works.
If you want to skip a trip to the post office, you can now return a package without leaving your home using Uber.
The ride share service rolled out a new feature on its app through Uber Connect that will allow users to return packages. Using the app, you can schedule a driver to come get up to five prepaid and sealed packages to return drop off at the closest open USPS, UPS, or FedEx location.
“With the busy holiday shopping and gifting season fast approaching, we know returns are inevitable – whether it’s the wrong size, the wrong color, or the wrong gift idea entirely,” Uber’s announcement of the new feature says. “Now, Uber can help you get your return en route — saving you time, effort and most importantly, getting you one step closer to a refund.”
How to return packages through Uber
The feature is only available in some cities across the country, including the Charlotte and Raleigh-Durham metros. Here’s how it works using the Uber or Uber Eats apps:
In the Services tab, click ‘Package’ and select ‘Return a package’
Specify the pick up location and select a postal carrier for your package to be dropped off at.
Choose a payment method for the flat $5 fee. It is $3 for Uber One members.
Courier will send visual confirmation of the receipt when packages have been successfully dropped off.
When using Uber to return a package, you’ll also be able to track the driver’s drop-off route in real-time in the app.
You can also use Uber to send or receive a package too. You can find more details about the new mail features with Uber Connect online here.
This story was originally published October 25, 2023 at 12:36 PM.
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