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Time Warner Cable begins rolling out its high-speed Internet service

Time Warner Cable has started rolling out faster Internet speeds in Charlotte as part of its TWC Maxx service, the company said Thursday.
Time Warner Cable has started rolling out faster Internet speeds in Charlotte as part of its TWC Maxx service, the company said Thursday. AP

Time Warner Cable has started rolling out faster Internet speeds in Charlotte as part of its TWC Maxx service, the company said Thursday.

Customers will receive speeds up to six times faster than their current level of service, up to 300 megabits per second, at no extra charge.

Starting this week, TWC Internet customers in East Charlotte, Old Steele Creek Road, the West Boulevard Corridor, West Morehead Street and Wilkinson Boulevard should receive the upgrade, along with Huntersville, Pineville and communities in Gaston County, the company said. The rest of the city will receive the service by the end of fall.

The company has about 480,000 Charlotte-area customers.

Customers who need to switch their modems for the upgrade have been contacted via email, mail and phone messages, the company said.

Time Warner Cable also said it has added more than 6,000 Wi-Fi hotspots in the Charlotte area, including at restaurants, cafes and shopping malls. TWC Wi-Fi is available for free to some of its residential Internet customers and all Business Class customers.

TWC Maxx’s rollout comes as rivals are also moving ahead with efforts to provide faster Internet speeds. AT&T in June launched a service in Charlotte called U-verse with AT&T GigaPower. Also in June, Google began construction in Charlotte for its Google Fiber high-speed Internet service.

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