Business

Why a budget airline that touted its expansion near Charlotte is pulling back routes

Concord-Padgett Regional Airport is losing another nonstop route in a few days, this time due to low ticket sales.

Avelo Airlines is ending service between Cabarrus County and Wilmington, Delaware, on Thursday, according to the Houston-based airline. The route from the Charlotte region to the Wilmington Airport operated for less than a year after it began last fall.

The elimination of the route to the airport less than an hour away from Philadelphia was made because of low passenger demand in Concord, according Avelo spokeswoman Courtney Goff.

Due to consolidation plans, Avelo is also cutting a route from Concord to Bradley International Airport in Connecticut on March 30. The airport is less than 20 miles away from Hartford, Connecticut, and Springfield, Massachusetts, and is Hartford’s main airport.

“While we are ending these routes, we are looking to fill the flight time with additional frequencies to existing cities and potential new markets in the future,” Goff stated.

Services in Connecticut will be consolidated with a focus on domestic service at Tweed New Haven Airport and international service the Hartford’s Bradley International.

All of these routes flew twice weekly.

Avelo is also ending routes between Delaware and Georgia’s Hartsfield-Jackson Atlanta International Airport.

Avelo Communications Director Jim Olson, seen here in December 2024 when the airline was expanding in Concord. Now, Avelo is cutting routes between Concord-Padgett Regional Airport and destinations in Delaware and Connecticut.
Avelo Communications Director Jim Olson, seen here in December 2024 when the airline was expanding in Concord. Now, Avelo is cutting routes between Concord-Padgett Regional Airport and destinations in Delaware and Connecticut. Chase Jordan cjordan@charlotteobserver.com

Avelo in the Charlotte region

Last May, Avelo became the third airline at Concord, with the first flight going to New Haven, Connecticut. Avelo’s Concord debut, complete with airline and city officials, was announced in February 2024.

Trevor Yealy, head of commercial development for Avelo, said at the time that the company wanted to take advantage of an opportunity to serve the Concord and Charlotte region. The airport and its parking is also convenient for customers, he added.

“Easy in, easy out,” he said. “The parking lot is only a stone’s throw from the terminal, which is really nice.”

Avelo also added routes to Lakeland, Florida; Rochester, New York; and Albany, New York, last year.

The airline will start nonstop flights to Daytona Beach, Florida, on April 3 and Nashville, Tennessee, on April 4, Avelo announced in December.

During that time, Avelo announced plans for up to 50 new jobs by basing two new Boeing 737 aircraft at the Concord airport. Some of those roles include customer service, flights attendants and supervisors.

Avelo is planning to open its Concord and and Wilmington, N.C. bases March 6 and April 3, respectively.

Allegiant Air and Sun Country Airlines are the other airlines offering service from the Concord airport.

Avelo Airlines is cutting routes at Concord–Padgett Regional Airport due low passenger demand and consolidation plans.
Avelo Airlines is cutting routes at Concord–Padgett Regional Airport due low passenger demand and consolidation plans. Avelo Airlines

About Concord Regional Airport

Concord-Padgett Airport is owned by the city.

Concord spokeswoman Lindsay Manson declined to comment about the loss of the two routes, and referred comment to Avelo.

The one-runway airport opened in 1994 and celebrated 30 years in November. It was renamed in honor of former mayor Scott Padgett in 2018.

NASCAR race teams use the airport a lot because of its proximity to Charlotte Motor Speedway. It’s also an alternative to nearby Charlotte Douglas International Airport, one of the busiest airports in the world and a major hub for for American Airlines.

Chase Jordan
The Charlotte Observer
Chase Jordan is a business reporter for The Charlotte Observer, and has nearly a decade of experience covering news in North Carolina. Prior to joining the Observer, he was a growth and development reporter for the Wilmington StarNews. The Kansas City native is a graduate of Bethune-Cookman University.
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