Business

Dallas airports’ outages disrupt Charlotte flights; delays, cancellations mount

A couple dozen flights leaving or arriving between Charlotte and Dallas, Texas, on Friday have been impacted by equipment failure in Texas.

The majority of flights from Charlotte Douglas International Airport to Dallas-Fort Worth International and Dallas Love Field were delayed, while at least four were diverted and two were cancelled, according to global flight tracking platform Flight Aware.

American Airlines flights No. 460 and No. 2947 departing CLT at 6 p.m. and 6:09 p.m., respectively, for DFW have been cancelled, Flight Aware shows. Two American Airlines flights No. 321 and No. 1792 departing DFW at 7:05 a.m. and 6:50 p.m., respectively, for CLT were cancelled, Flight Aware showed.

Southwest No. 482 that left CLT at 1:16 p.m. for Dallas Love Field Airport was among the planes diverted to New Orleans International, according to Flight Aware.

Inbound flights to DAL (Love Field) have either been slowed or are being held at their departure airports, Southwest Airlines spokesperson Lynn Lunsford told The Charlotte Observer. “A handful of our flights diverted, and we are working to get them back on track as soon as the FAA gives the go-ahead.”

Both Texas airports were experiencing departure and arrival delays of over one hour due to an equipment failure, a message on Flight Aware said.

As of 5:45 p.m., there were 661 flight delays at DFW and 189 cancellations, along with 162 delays and one cancellation at Love Field, according to FlightAware.

A telecommunications outage has impacted flights from Charlotte to Dallas on Friday.
A telecommunications outage has impacted flights from Charlotte to Dallas on Friday. JEFF SINER jsiner@charlotteobserver.com

What caused Dallas flight delays?

A telecommunication outage caused FAA air traffic controllers in Dallas to lose radar and some communications Friday afternoon.

“The FAA is slowing flights at Dallas Love Field and Dallas-Fort Worth International Airport due to a reported local telephone company equipment issue,” the federal agency said in a statement. It did not involve FAA equipment.

The agency is working with the telephone company to determine the cause, the FAA said.

CLT referred requests for comment to the airlines.

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Catherine Muccigrosso
The Charlotte Observer
Catherine Muccigrosso covers retail, banking and other business news for The Charlotte Observer. An award-winning journalist, she has worked for multiple newspapers in the Carolinas, Missouri and New York.
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