How Aldi is beating Wal-Mart at its own game

Aldi, this store on Freedom Drive in Charlotte, has plans to expand its footprint across the U.S.
Aldi, this store on Freedom Drive in Charlotte, has plans to expand its footprint across the U.S.

In the Southern California town of Beaumont, Wal-Mart shoppers must first drive past the new Aldi, a recent addition to the family-owned German grocery-store chain that is beating the U.S. retail giant at its own game: selling food at rock-bottom prices.

Aldi is betting that many in Beaumont will never make it to the Wal-Mart. Like hundreds of others Aldi has opened in recent years, the Beaumont store is strategically located to siphon off the retail giant’s discount-seeking shoppers with prices that can average almost 20 percent less than those at Wal-Mart Stores Inc.

Aldi stores lack the massive size and selection of a Wal-Mart – they tend to be around one-tenth the size of an average Wal-Mart and carry few national brands. Yet their rapid proliferation and the chain’s ability to offer even lower prices than Wal-Mart are putting pressure on the Arkansas-based discounter.

In the Charlotte region, Aldi has been hosting numerous hiring events in recent months -- part of its aggressive U.S. expansion. That growth is becoming the latest in a long list of problems for Wal-Mart, which is the biggest grocer in the Charlotte region by market share.

“It’s like a thousand cuts,” said Leon Nicholas, a senior vice president at consulting firm Kantar Retail. “They are impacted by Aldi, by Amazon, by the dollar stores – and all these things add up for Wal-Mart.”

Wal-Mart, with more than half its $298 billion in annual U.S. revenue coming from grocery sales, can scarcely afford to lose customers to Aldi, which is going after the same discount-minded lower-to-middle-income shoppers.

Sales at U.S. stores open more than a year rose just 0.6 percent last quarter. The discounter is spending $1.5 billion on higher wages this year, raising minimum pay to $10 an hour. That, together with investments to improve its e-commerce offerings, could sharply crimp profits this year, the company has said.

At the same time, Essen, Germany-based Aldi has quietly grown its U.S. business to nearly $13 billion, according to Kantar data. A closely held company focused mainly on the East Coast and Midwest, Aldi doesn’t disclose its sales or profit. But Kantar forecasts that within five years the company’s annual sales will reach nearly $20 billion as total stores increase by about 33 percent to 2,000, including a major expansion on the West Coast.

Wal-Mart executives say they have a plan to punch back. Chief Executive Officer Doug McMillon has been cutting costs over the past year, including eliminating jobs, closing underperforming stores and negotiating new contracts with suppliers.

Wal-Mart’s ongoing challenge, though, is that its longtime marketing mantra of “everyday low price” is no longer resonating for shoppers going to Aldi in search of bargains. In a suburb of Detroit, Aldi’s in-house brand of pasta sauce was 50 percent less than Wal-Mart’s store brand, its pancake syrup was 20 percent less, and its black beans sold for 18 percent of Wal-Mart’s.

Some fresh foods also sold for less, with avocados and ground sirloin about half the price of Wal-Mart’s – though Wal-Mart had better prices on onions and chicken breasts.

Aldi’s level of frugality can make Wal-Mart look downright extravagant. Its stores run on as few as three to five employees at one time, made possible because of its limited selection of items and spartan presentation.

The chain eliminated the need to pay employees to fetch carts in the parking lot by making customers pay a 25- cent deposit per cart, refundable upon returning the cart inside the store. It also charges for bags and only recently started taking credit cards.

And Aldi doesn’t focus on national brands, such as Oreos or Frosted Flakes. More than 90 percent of its products are lower-cost versions of the household names.

“It has really chipped away at Wal-Mart’s everyday low price image,” said Nicholas. “Wal-Mart is definitely concerned about Aldi.” The Observer contributed.