Bank of America said Friday that it has named Brett Carter, former senior vice president of Duke Energy Carolinas, the new chief operating officer for the bank’s Global Technology and Operations unit.
The unit is headed by Cathy Bessant, who is based in Charlotte. Carter, who is leaving Duke Energy for the new role with the bank, also will be based in Charlotte.
“Brett brings deep operational and shared services experience built over 25 years of proven leadership with major corporations,” Bessant said in a statement. “He’s a familiar and respected individual who shares our passion for performance excellence, customer focus and strong engagement in the communities we serve, including here in our headquarters city.”
Carter will be one of about 100,000 employees worldwide who report to Bessant. Her unit’s functions are wide-ranging and include cybersecurity, check processing and call-center management.
Roughly 6,000 of the unit’s employees are in Charlotte. The bank employs about 15,000 in the region.
Carter will assume many of the duties previously held by Bill Lorenz, who remains with the bank as a member of its compliance team.
At Charlotte-based Duke Energy, Carter’s roles included chief distribution officer and president for North Carolina.
In 2013, he was Charlotte Chamber chair.