Roadside calls spike because of frigid temps. Here’s what drivers should know.
Nearly a third of calls placed to roadside assistance provider AAA Carolinas on Monday were about dead batteries, the organization said Tuesday.
Emergency roadside service calls rose to more than 4,000 by Tuesday afternoon, up from a December average of 2,750 a day.
The website warned of a higher-than-normal call volume and reminded motorists if they are facing a life threatening emergency to call 911.
For more insight: In December, we average 2,750 ERS (emergency roadside service) calls a day. Today, we have already had 4,000 ERS calls. Service calls are up about 45% in one day. #winterwx
— AAA Carolinas (@AAACarolinas) January 2, 2018
With cold weather lingering in Charlotte over the next several days, South Carolina and North Carolina drivers can take precautions to protect themselves while driving.
Drivers should never drive while tired or warm up a vehicle in an enclosed area, according to AAA.
To preserve their battery, drivers should also turn off everything running in the car, including the radio and heater before turning the ignition switch off, AAA recommends.
If the battery does not turn on the engine at first, turn the ignition key and wait one minute before trying to crank again, to give battery chemicals time to energize.
Drivers should also keep gas tanks half full to avoid a gas line freeze and avoid using the parking brake.
The South Carolina Department of Public Safety also has safety tips for driving in snow and icy conditions, urging motorists to:
▪ Slow down. Drivers are more likely to keep control of their vehicle at slower speeds. It’s particularly important to slow down at intersections, off-ramps, bridges or shady spots, which could have black ice.
▪ Leave more room between cars. The length should should be about three times longer than usual.
▪ Brake gently. That will help avoid skidding on icy roads.
▪ Avoid cruise control.
Freezing temps are leading to more dead car batteries in the Carolinas. Yesterday we received 2,177 calls, with 31% of those being battery-related. Our normal percentage for battery calls is around 18%. We expect call volume to be even higher today. #winterwx pic.twitter.com/zoIG7jSJVB
— AAA Carolinas (@AAACarolinas) January 2, 2018
If vehicles skid, the S.C. DPS advises drivers take their foot off the accelerator and counter steer. “If the rear of your vehicle is sliding left, steer left into the skid. If it’s sliding right, steer right. Steer in the direction you want the front of the vehicle to go.” Then, if drivers have standard brakes, they should pump the brakes gently. If they have anti-lock brakes, they should apply steady pressure to the brakes.
Stranded drivers should stay with their vehicle because it provides shelter and allows rescuers to locate you, according to AAA Carolinas.
Cassie Cope: 704-358-5926, @cassielcope
This story was originally published January 2, 2018 at 4:45 PM with the headline "Roadside calls spike because of frigid temps. Here’s what drivers should know.."