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Hurricane Florence: Save and print these emergency numbers

The latest Florence track, impact on Charlotte

WBTV shares Hurricane Florence's track and what to expect in Charlotte, North Carolina and in South Carolina.
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WBTV shares Hurricane Florence's track and what to expect in Charlotte, North Carolina and in South Carolina.

Here’s where to go for help during Hurricane Florence:

To report a power outage or a power line problem, call Duke Energy at 800-POWER-ON (800-419-6356). Espanol: 866-4APAGON

To request help from the fire department, police or MEDIC, dial 911. Also call 911 if you find a tree or limb blocking a street.

If you smell natural gas or have a natural gas emergency, call Piedmont Natural Gas at 800-752-7504.

To call Spectrum customer service, call 833-694-9259

To reach Verizon customer service, call 800-922-0204. For AT&T: 800-331-0500. For T-Mobile: 800-866-2453. For Sprint: 888-211-4727

Other storm information

For storm updates and other assistance, text “Florence” to 898211. This will allow you to receive updates on road conditions, gas availability trackers and a list of shelters. For help over the phone, you can also call 211.

To get city of Charlotte emergency information by text message, text CHARMECK to 888777.

Follow more of our reporting on Hurricane Florence

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